Monique G.

SMB Account Executive

Self Employed

Consulted with MightyScout, an influencer marketing SaaS company, to create their first sales playbook, SOP for new hires and client onboarding roadmap.
Consulted with Occuspace, an occupancy monitoring SaaS company, to identify inefficiencies in their GTM strategy. I created and tested a sales process that nearly doubled their ACV (from $8K to $15K) and decreased time to close by nearly half (from 9 months to 4 months).

Senior Account Executive

Seesaw Learning

Leading revenue generator for SMB team and second all-around revenue generator for east coast sales team.
I founded an initiative that reduced churn rate by 10%. I worked with the implementation team to design an improved client onboarding experience for SMB clients.
Used Salesforce to create strategic outbound campaigns, leading to 25% of my meetings booked coming from outbound efforts.

Account Executive

Everyday Speech

Founding Sr. AE, promoted to Sales Team Lead in 2021.
Created team's B2B sales process as Sr. AE; tripling ACV in 2021.
Built the largest partnerships in company history with Cypress-Fairbanks ISD, Portland Public Schools and San Diego Unified School Districts; reaching 200% annual quota in 2020. Used consultative sales skills to retain 96% of existing customers after the pandemic, and added over 40 new school districts in 2021.

Sales Team Lead

Sales approach included conducting discovery and applying industry knowledge to craft customized solutions to fit the unique situation of our customers, especially during the pandemic.

Watertree Health

Started as a part-time outside sales rep, managing and providing customer support 190 mid-market accounts.
Promoted to Regional Sales Manager in 2017, leading a team of 30+ outside sales reps across the Southeast US.
Analyzed Excel reports detailing client usage data and devised upsell campaigns, resulting in a 14% and 22% increase in new business in 2017 and 2018.
Used data to identify client usage gaps, and through rep coaching, improved usage by at least 8% MOM across entire territory in 2018.

Regional Sales Manager

Highlights: 
Account manager for a territory of over 100 accounts with a 75% activation and 90% retention rate.

Outside Sales Representative

EdVenture Partners

Efficiently managed over 150 mid-market accounts, guiding university professors through customer journey from discovery through account management.
Maintained 92% client retention rate with eligible universities, resulting in the expansion of the Facebook Global Digital Campaign.
Built client reporting system to track, analyze and improve customer retention process.

Key Account Manager

Playwire

After a successful 90 day ramp period, I initiated, closed and managed 35 new clients in a 6 month period.
I built a system to track client feedback and proactively scheduled biweekly meetings with the dev and marketing teams to share client feedback. Those meetings influenced product roadmap timelines and GTM messaging for existing clients.

Business Development Specialist

CentralReach

Founding Marketing Hire
Handled content creation and marketing for startup.
Worked closely with senior sales team to create outbound marketing campaigns to generate qualified leads. 
Collaborated with support team, serving as senior support lead to resolve escalated tickets for Enterprise clients.

Marketing Specialist

GRID Alternatives

Founding Outside Sales Rep
Closed over $1.1 million in business between 2009-2011 and over $800K during the first six months of 2012. 
Account manager, handling an average of 40 accounts. 
Salesforce trained to track performance and grow my territory. 
Developed strategies to optimize territory outreach, outbound prospecting, and business development.

Outreach Coordinator

Until I started my sales career, I was a jack of all trades, master of none. That changed when I began working with GRID Alternatives - a non profit solar installer and startup - as one of the first GTM employees. Non-profit and GTM don't necessarily go together but in this case, my team was responsible for revenue generation. So, it fits. 

From there I've developed GTM skills and experience; specifically developing sales strategy for startups, creating 0 to 1 playbooks, implementing consultative sales techniques, closing millions of dollars in revenue and managing sales teams.

Sr. Account Executive

You were laid off. You (finally) landed a new role. It's going well. 

But, you're anxious all the time; thinking about all the ways things could go wrong. 

Every time your manager randomly puts time on your calendar or pings you on Slack, your heart sinks. 

You wonder, "is something wrong", "am I meeting expectations", or "am I being laid off again?" 

No one talks about the lingering effects of being laid off. 

😩 The stress over the process repeating itself. 
😬 The hesitancy to get "too comfortable" because you don't want to be caught off guard.
😟 The anxiety over hitting goals, ramping up quickly enough and proving your value early on to avoid being on the chopping block again. 

Drowning in worry and self-doubt is no way to succeed in a new role. So, what can you do if you're experiencing anxiety after starting a new job after a layoff?

Accept how you feel 
Anxiety when starting a new job, especially after a layoff, is normal. Instead of trying to power through, acknowledge it. 

Focus on what you can control
Anxiety comes from worrying and worrying doesn't do anything. It makes us feel like we're doing something, but we're not. Instead, focus on the parts of your job that you can influence; your preparation and your effort. 

Set realistic expectations
Or as I like to say, 'be for real'. Be patient and give yourself time to adjust to your new role. Work with your manager to set realistic expectations for your ramp up, learning curve, etc. Creating a 30-60-90 day plan is a good way to do this. 

Anxiety after a layoff, even when you finally land a new job, is normal. It's something a lot of us likely experience but don't talk about. 

If you dealt with this recently, what did you do to overcome it?

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