Morgan Cain's Linkedin Analytics

Sales Enablement & Operations Consultant with a solid track record of 7 years at Kaiser Permanente Health Plan of Washington. Proficient in Salesforce Administration, Project Management, and Reporting, with a keen focus on driving business success. Recognized for excellent cross-functional collaboration skills and a dedicated approach to supporting strategic initiatives. Accomplishments: Led the development and execution of a corporate Salesforce Newsletter, designed to inform internal stakeholders about new feature rollouts, updates in procedures, and key business developments. Conducted training for a Small Group Account Management, on utilizing salesforce functionality for tracking renewal tasks, leading to a 25% increase in productivity and enhanced workload management; in addition to transitioning a manual renewal tracker to a Pipeline Production Dashboard, streamlining the renewal processes and contributing to the productivity boost. Identified 7,000 records with data quality discrepancies spanning multiple business sectors and sourced data from quoting systems to execute mass updates, to close gaps in data. Initiated and led a project to input missing HR and Billing Contacts, for Group Size Attestation collection, and achieved enhanced finalization rates: - Small Group: Improved from 83% to full completion at 100%. - Mid-Size Group: Improved from 72% to 96% completion. - Large Group: Significantly increased from 36% to near-perfect completion at 99%. Enhanced the New Sales Pipeline by identifying , removing and validating 1500 prospects requiring verification, partnered with the Kaiser Permanente National Lead Services Team, and conducted a comprehensive analysis of data from the Judy Diamond Group Insurance Database: resulting in updated records and a notable reduction of unverified prospects by 34%.