Odoo

- Provided strategic advice and guidance to clients on business processes and software solutions
- Collaborated with cross-functional teams to analyze customer requirements and develop tailored solutions
- Conducted product demonstrations and presentations to prospective clients
- Managed the entire sales cycle, from lead qualification to closing deals
- Built and maintained strong relationships with clients to ensure customer satisfaction and retention

Account Executive

NetSuite

•	Mentoring 6 new starters to become the best and top achievers.
•	Appointed as Team culture captain for ECMEA, leading initiatives assigned by my manager and director.
•	First BDR to join the social impact team, working and collaborating with different departments in the company.
•	First BDR to win the Values in Action award in NSGBU, and a global recognition from the Founder and EVP.

Senior Business Development Representative

- Qualifying and producing quality leads.
- Discovering potential client business needs and discussing the functionality of NetSuite in relation to their company.
- Acquiring and maintaining a working knowledge of ORACLE + NETSUITE solutions and competitors.
- Interacting with key personnel and decision makers including C-Level executives in all industries in the Middle Eastern market.
- Interacting with C-Level executives in both Arabic and English.

Business Development Representative

Booking.com

•Handling customer enquiries, answering any questions and queries in person, over the phone, or via emails and webchats.
•Provide support and comprehensive product/service information to customers
•Build relationships with customers and partners.
•Assist customers in making purchasing decisions and provide quotes.
•Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers
•Processing customers complaints and investigations and raising them against our third-party partners.

Customer Advisor

Atechy Group

•	Collected and interpreted data.
•	Analysed results.
•	Reported the results back to the relevant members of the business.
•	Provided quality assurance of imported data and processed confidential data and information in accordance with guidelines.
•	Worked alongside teams within the business or the management team to identify business needs.
•	Developed and implemented Database.
•	Generated reports from one or multiple systems.
•	Was responsible for training and development for all new starters in the department.
•	Implemented and developed ongoing program initiatives through communication and collaboration.

Executive Financial Data Analyst and Data Quality Analyst

BE KEEN LIMITED

•	As required by Be Keen every customer was approached individually and a connection was built with them to meet their needs.
•	Achieved specific targets along with certain KPIs on a daily basis.
•	Devised creative ways and strategies to greet customers and ensure their satisfaction.
•	Ensured customers’ awareness of the company’s loyalty programs.
•	Conducted internal and external product training.
•	Prepared and executed sales pitches and presentations.
•	Referred new clients and avenues to build relationships and grow business opportunities.
•	Proactively identified and solved complex strategy problems that impacted sales management and business direction.

Sales Executive

EX NIHILO PARIS

•	Fully trained new team members and ensured they were up to date with any new launches.
•	Promoted brand awareness and new launches using promo tables, influencers, and events.
•	Kept track of stock levels.
•	Kept track of sales and found ways to push slow moving products.
•	Maintained consistent sales and ranking in perfumery.
•	Built my clientele and dealt with VIP customers.
•	Ensured the brand’s and my own presentability.
•	Motivated the team and made them aware of their targets.
•	Made decisions in regard to new selected fragrances that would be launched every year for every department store.
•	Reported performance figures and sales KPIs to my direct superiors.

Assistant Manager

Ormonde Jayne Perfumery

•	Dealt with high level clientele.
•	Every customer was approached individually, and a connection was built with them to meet their needs.
•	Devised creative ways and strategies to greet customers and ensure their satisfaction.
•	Achieved and went beyond given sales targets.
•	Consistently maintained time and budget targets through strategic leadership and communication.

Brand Representative

Alissar Ltd 

-Processing orders.
-Liaise with transport companies, suppliers and clients.
-Devising rotas for staff
- Ensuring that quality objectives and delivery deadlines are met. 
-Maintain stock control and reconcile with data storage system.
-Maintain standards of health and safety, hygiene and security.
- Produce reports and statistics regularly.

Warehouse Operator

Maplin

Job Duties:
o	Generating leads, meeting exceeding sales goals. 
o	Helping determine pricing schedules for quotes, promotions, and negotiations.
o	Preparing weekly and monthly reports.
o	Obtaining deposits and balance of payment from clients.
o	Answering client questions about credit terms, products, prices and availability.
o	Making sure that the product matches the client needs and trying to make some multi sales. 
o	I have achieved, colleague of the month in all London regions stores in a very short period of time.

Sales Associate

Al-diwan united

•	Built and maintained relationships with clients.
•	Tracked orders and deliveries.
•	Answered, screened and forwarded incoming phone calls.
•	Received and sorted daily mail.
•	Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
•	Kept updated records of office expenses, costs estimate, negotiations, and approved budgets within the timeframes given by clients and managers. 
•	Ensured health and safety regulations were met.
•	Dealt with complex and sensitive correspondences, including telephone and personal inquiries.

Manager Of Public Relations

I am an Account Executive at Odoo, a leading open source ERP software company. I joined Odoo in January 2024, after working as a Senior Business Development Representative at NetSuite, a cloud-based business management platform. 

I have a Bachelor of Laws - LLB from the University of East London and a Higher Diploma in Paralegal Practice from the National Association of Licensed Paralegals. I also have a certification in Negotiation from Harvard Business School Online. I have a diverse skillset ranging from sales to management and legal expertise, and I am creative, confident, and enthusiastic. 

I work hard, take initiative, and implement my skills to achieve goals and solve problems. I value teamwork, support, and responsibility, and I have excellent people and organizational skills. I am passionate about learning new things, exploring new opportunities, and making a positive impact.

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