Gong

Created, maintained, coached, and mentored my SDR team to perform to a high standard 
Began coaching and mentoring the team with call shadowing and role-plays to help them improve, both professionally and personally
Deep understanding of the KPIs that are driving the business and have a familiarity with how to manage each individual on my team to them
Met with leaders throughout the Revenue organization that share responsibility for obtaining similar targets and identifying key areas of opportunity

Senior Sales Development Manager

Hopin

AMER Sales Development Manager role to hire and build out the entire AMER SDR team focusing primarily on the inbound motion to generate “New Logo Sales Qualified Opportunities” at a global scale. Over the past year, I worked very closely alongside the Go-To-Market, Demand Generation, and Sales Operations teams to implement product enablement curriculum, define SLA requirements for inbound leads along with targeted messaging, and optimize internal processes to reduce tool inefficiencies and standardize KPI goals with trackable reporting practices.  These are just a few of the tactics that provided the SDR org with streamlined best practices in order to generation more qualified opportunities and increase the ratio of sales accepted opportunities to closed deal revenue.

Manager, Sales Development AMER

Akamai Technologies

Responsible for SDRs meeting individual and team quotas, forecasting opportunities and running opportunity reports, providing mentorship and training, recruiting, hiring, and onboarding new Sales Development Representatives.

Sales Development Manager

FirstKey Homes, LLC

Management of the Atlanta Leasing Associates and the local market Leasing Associates to advertise vacant inventory and manage lead generation volume,  schedule self-tours of our homes, and assign new leads to the applicable Leasing Associates in each market.

Leasing Customer Care Manager

As a Campaign Manager,  my role is to manage multiple B2B Demand Generation campaigns in a large call center environment. Responsible for developing a consistent pipeline of high quality opportunities for various solutions for Global Technology companies. Nurture healthy internal and external relationships with the intent of building program value, differentiating N3 from its competitors. Additionally promoting professionalism, becoming a knowledge expert, and creating an environment for continuous improvement.

The objectives are to provide leadership in developing program frameworks for varying IT clients. This is done through strategic collaboration with Sales, Technical Operations, and System Integration Management teams to meet the projected goals. There is consistent and efficient strategies and approaches developed for large projects and programs. As a client facing manager, delivering concise back-end data reporting and presentations to key stake holders contributes to the outstanding results of my teams.

Campaign Manager

KMA One

Senior Project Manager with focused responsibility to recruit, train and supervise 30+ outbound telemarketing specialists in call center enviroment. IT Telemarketing project management, including lead generation, tele-profiling, event boosting, strategy  and contact development.

Senior Project Manager

FirstPro Inc

Made outbound calls into various accounts profiling contacts to obtain hot and warm prospects to generate IT sales leads, obtain enrollees for large IT events, and updated and gathered new contact information for contact discovery campaigns. Performed data entry into multiple CRM systems including Siebel, Unica, and Paradox.

Customer Service Representative

Experienced Sales Development Manager with a demonstrated history of working in the information technology and services industry. Strong marketing professional skilled in Sales, Customer Relationship Management (CRM), Management, Account Management, and Business-to-Business (B2B). Highly goal driven with the ability to maintain strong client relationships. Extensive knowledge of detailed reporting and comprehensive data analytics.

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Moyacca Green

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Moyacca Green's Linkedin Analytics