Hilton Hotels & Resorts

Guest Services Manager

Marriott International

Assistant Front Office Manager

Marriott Hotels

Marriott International Organization has ensured continued success for close to a hundred years on a global stage by following the vision of the founders of the company.
The goal of the company is very simple – to leave a legacy of excellence in the service industry. Marriott International aims to be the favorite travel company for the masses throughout the world. It was this vision in addition to the work ethic and company culture that made it possible to achieve the success the company has.

Front Office Supervisor III

InterContinental Hotels Group (IHG®)

As the world’s first international luxury hotel brand, Inter Continental Hotels & Resorts has been pioneering travel across the globe for more than 70 years. We’re proud to share both international know-how and local cultural wisdom with our guests at every one of our hotels — from historic buildings to city landmarks and immersive resorts.

III Front Office Operations

Hilton Worldwide

Founded in 1919 : Hilton Hotels is among the top 10 leading hospitality brands worldwide.  Hiltons' brands  have an innovative approach to products, amenities and services, which allows it to continue to be synonymous across the globe.

 •       Generates alternate revenue through the accelerated F.P.G Pulse  marketing program
•	Assist guests during peak hours, ensuring prompt service 
•	Reconcile guest complaints as they arise by taking ownership and providing resolutions
•	Balance cash accounts daily ; Making reservations
•	Follow up with guests after check in to promote a high level of satisfaction
•	Engage guests throughout  shift to personalize their stay 
•	Collaborate with all hotel departments  to ensure guest satisfaction at every opportunity
•	Knowledge of innovative hotel technology programs including Kispu and Hotsos

Front Office Operations

SCORE Kansas City

Score Kansas City 19.Th Chapter

SCORE is a nonprofit association dedicated to educating entrepreneurs and helping small businesses start, grow, and succeed nationwide. A resource partner with the U.S. Small Business Administration (SBA), it has been mentoring small business owners for more than 40 years. Score is a valuable network of 13,000+ volunteers who offer small business entrepreneurs confidential business counseling services.

•      Pairing entrepreneurs with appropriate mentors; creating profiled for both clients.
•      Acts as a booth representative for major regional conferences
•      Attends monthly meetings and records minutes
•      Creates awareness through various media channels including social media

Marketing Intern

K.K.F.I Community Radio Station

K.K.F.I Community Radio Station 

K.K.F.I. is a historic radio station, originating from the West Port district of Kansas City Missouri. Presenting a diverse variety of musical genres coupled with talk shows; listeners can also take part in open forum call sessions. Topics ranging from; but not limited to news, current events and politics are discussed.

•      Trainee as a radio talk show host
•      Records voice over messages for on air advertising
•      Assists in annual pledge drive
•      Engage guests live on air answering questions and responding to comments

Radio Communications Intern

Allied Integrated Marketing

Allied Integrated Marketing  

Allied Integrated Marketing is a prestigious marketing medium. 
Spanning across the globe; it channels various media outlets creating awareness about upcoming projects. Agents, assist in creative strategic marketing campaigns for a diverse range of entertainment and lifestyle clients.I.e. Paramount, Warner Bros., and Fox Searchlight Films. Creates buzz via private events; promoting new regional talent and film production companies.

•     Creates awareness about upcoming movies and projects through social media
•     Conducts research to deter main marketing demographics
•     Event planning through coordination with local pubs

Promotions Intern

People's Grocery

People's Grocery's mission is to improve the health and local economy of low income and minority based communities. By providing access to healthy food and produce : it also helps boost the local economy by generating new employment options.   Peoples Grocery hosts regional seminars  about health education.

•	Provides a high level of prompt and friendly customer service
•	Assists with receiving, unloading, stocking, filling and rotating merchandise
•	Assists in building displays and kept shelves fully stocked and tidy
•	Assists with training other staff as needed
•	Scans orders accurately and efficiently ; properly identifies produce items
•	Counts bank prior to each shift and ensured security of drawer at all times
•	Accurately handles customer cash, and credit/debit payments

Peer Coordinator

Charismatic - College Graduate - Diverse Professional Background

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