Muhamad Zaki Abdul Karim's Linkedin Analytics

• Have sound understanding and experienced of Telecommunication, Internet Service Provider (ISP) & IT related business for more than 20 years and in telecommunication business i.e. Telekom Cellular Sdn Bhd (TMTOUCH), Celcom (M) Berhad,SMART Digital Communication Bhd, JARING Communcations Sdn Bhd, REDtone Telecommunications Sdn Bhd , Salamfone Sdn Bhd (MVNO), SAMATA Communications Sdn Bhd & Clixster Mobile Sdn Bhd (MNVO), BESTMobile Berhad (MVNO), Theta Mobile Sdn Bhd (MVNO-subsidiary of Tabung Haji) & Abyres Sdn Bhd, ProEchoes Technology Sdn Bhd, KG Information Systems Sdn Bhd, Tao.net Advance System Sdn Bhd, Nitco Solutions Sdn Bhd & Total eBiz Solutions (TeBS) • Have good working experience in working with 3rd party partners, channel partners in Telecommunication, Internet Service Provider (ISP) & IT, i.e. CISCO, Juniper, Redhat, Oracle, Ericsson, Microsoft etc • 20 years of direct interfacing with customer at all levels, I have a strong customer interfacing and communication skills. • Experienced in working with Top Management of an organization i.e. CEO, COO, CTO, CFO etc • Have good people management skills as Supervisor managing more than 50 staffs i.e. Regional Sales Manager with their teams. As well as managing Bid team for all tenders and managing Solution and Project Management teams in engaging customers at presales phase. • Always strive for continued excellence, where I led the team to win numerous awards in IT projects with Government & Corporate sectors and overachieved given sales targets. • Team player and eager to learn new things. • Familiar with Telecommunication & IT infrastructure i.e. networking (LAN, VLAN, WAN), Firewall etc - Robotic Process Automation, SAP, NetSuite, CRM etc You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom customers can rely on. I also have an extensive experience in Telecommunication & ISP environment and people management that give you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met.