Louis Dreyfus Company

- LDC Global WAN Transformation
Managing the transformation of LDC WAN network with SDWAN technology for 300 sites including the worldwide backbone 
•	Capex: 4M USD, Opex: 5M USD
•	Initiate, implement, and execute the RFP at global level to choose the best provider for SDWAN Fortinet infra. 
•	Responsible for the organization and the overall project governance. 
•	Assign responsibilities and coordinate regional operational staff to ensure successful completion of the project. 
•	Regular project reporting to the LDC global management and the regional managements 
•	Collaboration with purchase department to ensure that major service contracts and SLA contracts with vendor address the design, implementation, and operational support.
•	Putting in place an agreement with the vendors (Cisco, Aruba & Singtel) such that both parties understand how to fulfill their commitments.

- LDC Global Network Standardization (LAN, WiFi & SDWAN)
•	Managing regional SPOCs for day-to-day operations for LAN, WiFi & SDWAN solutions.
•	Scope: 300 sites worldwide.
•	LAN Standardization + WAN Optimization + Standard Price Catalog with Global discounts.
•	Wi-Fi Standardization + Price catalog applicable for all regions.
•	Governance of global Standard documents for LAN, WiFi & SDWAN solutions.
•	Managing vendors for LAN, WiFi & SDWAN solutions.

- LDC Global Network Performance Monitoring 
•	Scope: 300 sites worldwide 
•	Measure the monthly network performance and share the customizable report with Network Service Line management. 
•	Identify the issues and then resolve them with vendors and level 2/3 and architect teams.
•	Analyze the technical feedback from Architects/regional operations team and then take action to improve network performance.

Network Solutions Manager

BNP Paribas

Managing multiple projects for BP2I in cybersecurity, infra and telecom domain by using Cloud technology.
Identify required resources, assign responsibilities and coordinate project staff to ensure successful 
completion of the project.
Responsible for the execution of the multiple projects in a fixed duration and budget with proper 
quality of deliverables to the internal and external clients.
Regular project reporting to the transverse management, sponsors and other stakeholders. 
Follow up of all the incidents and problems occurs during the production phase. 
Responsible to defend the changes in front of CAB (Change Acceptance Board).
Track and resolve critical issues to minimize project risk factors.
Technical Environment: Data Centers, System Windows, RHEL 7.6, AIX, Virtual VM and Physical 
Server delivery, Network and Telecom infrastructures, Clarity, Delphes, Dalia, Customized Incident 
and change mgmt. portals. 
Client: BDDF, CIB, FGAT, Cardiff, Fortis, BNL.

Senior Project Manager - Independant Consultant

Bouygues Telecom

Manage the transverse projects related to the Netflow and network monitoring with network and deployment teams for the Bouygues internet and mobile networks. 
•	Follow up the integration of network monitoring tools with different internal teams
•	Lead the activities to find a powerful monitoring tool according to technical specifications indicated by the internal clients 
•	Manage the Netflix reporting to analyze the network traffic (upstream & downstream)
•	Detailed bi-monthly project reporting to Project Director and Team Managers 
•	Technical Environment: Data centers, Cyber Security, Cloud Computing, Internet & Mobile networks based on Cisco & Alcatel, network monitoring tools (NFSEN / GENFSEN, Cacti, Arbor (Security), LAN, WAN etc.  
•	Client: Internal Bouygues Teams

Orange

Initiate the i-TTM RAZ (Refresh Admin Zone) project for Orange Cloud for Business. 
Objective is to simplify, secure and centralised the OCB admin zone for Orange users / partners across the globe.

Senior Project Manager

•	Initiated the Cisco Operations in Major Service Center with India Orange CEO, direct day to day operations reporting to Orange Business Services Director in France  
•	Act as a bridge between Orange France and Orange India to build the new platform for Cisco Services for international and domestic clients 
        Collaboration with Sourcing to ensure that contracts (SLA) with Cisco address the design, implementation and operational support
•	Putting in place an interlock with the vendor Such that both parties understand how to fulfill their commitments. 
•	Regular reviews with the vendor to compare performance with commitment identify improvement opportunities and track them. 
•	Coordinating the regional technical team's L2, L3, and IBNF teams based in Gurgaon, Cairo, Rio, Mauritius and Slough to follow up the customer incident escalations. 

Technical Environment: Orange B2GaaS (Business together as a Service), Contact center in cloud (CaaS), Audio, Video & Web Conferencing Solutions (WebEx), Cisco Jabber, Microsoft Lync, LAN, WAN. 

Clients : Agilent, Akio, GDF SUEZ.

Senior Manager - Vendor Management & Global Operations

Project Manager – Network & Telecom
Define the project scope of work, financial plan, its goals and delivery. 
Identify required resources, assign responsibilities and coordinate project staff to ensure successful completion of the project.
Design project documents to monitor project performance and ease of data retrieval.
Lead and Report on project progress and communicate relevant information to superiors. 
Track and resolve critical issues to minimize project risk factors. 

Projects: 
CRM AMEA Project   Duration : 28 months
Prepare, Organize and Manage (5 person team, 800K€ budget for 2012) the CRM project in order to provide the low cost innovative Voice services to SoHo and SME in Africa, Middle East and Asia region.  
•	Work with Techno centers and Orange affiliates Business and Marketing Units, mainly with I lab Cairo, Egypt and Amman Techno center, Jordan.
•	Feasibility study of Orange solutions with Product Managers, Marketing Managers and Business Managers: 
	Customer Relationship Mgmt.: Analyse the sugarcrm, VTiger, OrangeCRM & Vocalcom solutions. 
	Call Center Solutions: Contact Center Express, managed, integrated and in Cloud (CaaS).  
	Special Services: Toll Free Numbers, Indigo, Premium etc. 
	IVR services (basic, premium, platinum) & 
	Unified Communication solutions (Orange B2GaaS – Business together as a Service including  Cisco Jabber & Microsoft Lync solutions) offered by Orange.

VoIP Poject   Duration: 12 months
Responsibility of simplify the architecture of the VoIP platform (Cisco, Avaya, & Genesys) at Orange Labs, Issy les Moulineaux (team of 2 Architects & 2 Integrator/Valideur): 

BIV SIP Project   Duration: 12 months
•	Lead the integration and validation of the Internet voice Platform. 
 
Contact Multicanal Project   Duration: 10 months 
•	Responsible for the integration and validation of all the functional units of the call center solution: Contact Multicanal V5 with Cosmocom (team of 4 Consultants).

Project Manager - Network & Telecom at Orange Labs and OBS

EVITA Project (Evolution of traditional to IP Telephony) : Manage all the activities to migrate the TDM sites to Orange IP Telephony network including:
•	Responsible for the organization and the overall project governance. Manage and train the ressources (2 Technical Experts).
•	Plan the site migration schedule in accordance with each customer site and the engineering team.
•	Monitoring the development of migration tools (scripts, BDD) and integrate them accordingly. 
•	Manage the production and service activation for each migration.
•	Collaboration with level3 support staff to handle customer technical issues after the migration.
•	Detailed weekly report to the Orange Contact Center management team. 

Technical Environment: Cisco Contact Center including data servers, CUCM, ICM, CVP, PG's, and VMware tools Scripting etc.

Client: Orange Mobile - 22,000 agents in France.

Senior Project Manager - Orange Mobile Platform -Orange France

•	Manage the deployment of several transverse projects (data and voice) at the national level. 
•	Update the technical documents and specifications for the technical interventions at client site. 
•	Troubleshoot the network and telephony at client site as a CERAC expert. 
•	Work with regional expert groups to deploy the complex projects with business and client intervention units, 

Technical Environment: Cisco Call Manager, Alcatel Omni PCX 4004, Maatra Aastra, Nortel Passport, LAN, WAN, Fibre Optics, Cisco ASA. 

Clients: EDF, GDF, CPAM, Bodycote, Aprilium.

Expert - Network & Telecom Projects

Ministry of Education, Govt of France

Eiffel Scholarship for higher studies in France

CDAC (T&M) Ministry of Communication, Govt. of India

IT & Network Engineer 
•	Management of the annual support contract (IT & Cisco ATM network) at customer site.  
•	Management of customer resources (4 IT technicians, 2 Network Engineers) according to project requirement. 
•	Troubleshooting and administration of technical issues related to IT and networks. 

Technical Environment: Microsoft Servers, PC's, Printers, Fax Machines, Switches and Routers Cisco. 

Clients: Oil India Ltd

IT & Network Engineer

Delhi Metro Rail Corporation Ltd

•	Networking set up of New Delhi metro trains (ISDN & Leased Lines, Cisco equipment’s etc.).

Project Associate - Inetrnational Metro Civil Contractor (Final year Internship)

•	20+years of international and multicultural work experience developed in India, England & France (speaks Hindi, English & French) in the field of IT, network, telecom & cyber security 
•	Managed the network & telecom teams across the globe, launched RFP at global level for WAN transformation, Program/Project Management (Cloud Computing, SD-WAN, Infra, Network, Telecom, IT & Cyber security) by using Clarity
•	IT Service Management & Transformation (service strategy, design, transition and operation mgmt.)
•	Managed the migrations, incidents, changes & problems of transverse IT infrastructures  
CERTIFICATIONS 
Orange University ITIL V3 - 2013
Project Management (PMI Certified) - 2011
Cisco CCVP IP Telephony part 1 & 2 - 2007 
Cisco CCNP Switching Certificate - 2005
Cisco CCNA Certificate - 2002

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