Munirah Virtual Assistant 

I help businesses with tech automation and setup using tools like zapier,make.com and much more.

Virtual Assistant

Upwork

Aisha Badru Natasha

• Crafted 10 engaging videos with custom thumbnails to maximize viewership, resulting in a 30% jump in YT channel subscribers.
• Edited contents of all video postings to adhere to broadcast and client guidelines, increasing subscribers by 10k viewers.
• Generated & optimized content for a YouTube channel with appealing visuals & captions, contributing to an increase in an engagement rate of 35%.
• Optimized titles & descriptions for targeted reach, resulting in an 18% increase in organic traffic to the channel.

YouTube Virtual Assistant

Munipearls Events

Founded in March 2018,Munipearls Events is a wedding and events company based in Uganda.We pride ourselves in ability to provide professional services across Uganda and globally.We have with a variety of clientele from extravagant to small intimate celebrations.
Our experienced and supportive team work closely with our clients to make sure their special is exceptional,tailored to suite a client's taste and preference.We are detail-oriented making us unique.

We also provide virtual events planning services to our clientele  worldwide.

Our services include:
-Wedding planning and coordination.
-Proposal planning
-Anniversary planning
-Events styling & Designing.
-Birthday planning
-Corporate events planning.

Event Planner and Coordinator 

Dru Management

• Crafted and executed an SEO-driven TikTok strategy, growing followers by 30% within the first month.
• Formulated ten influencer marketing campaigns to expand the reach and promote content, resulting in a 20% reach increase to 2500 new viewers per post.

alx_africa 

• Collaborated with colleagues to establish and maintain a secured virtual filing system, saving time & resources whilst facilitating access to more than 60 documents.
• Created and scheduled over 20 virtual meetings daily with clients, increasing staff productivity by 30%.
• Led effort to coordinate travel arrangements for 4 medium-sized families, resulting in successful visits, and saving over $25K in total expenses.
• Advised over 20 clients a day on how to optimize operations, resulting in an improved customer satisfaction rate of 90%.
• Analyzed over 40 daily customer service email requests, providing timely and accurate responses in less than 48 hours.
• Accelerated email response time by 50%, generating increased client outreach with minimal effort.
• Gathered & synthesized customer behavioral data for 3 projects across multiple online research channels, and transcribed 250+ key insights to develop lead-generation strategies.
• Executed online surveys & polls with 400+ respondents, drawing accurate market trends that drove a 20% increase in marketing conversions.
• Uncovered competitor's digital strategies through extensive research on user journeys & behavior of 500+ customers, resulting in a 10% higher lead conversion rate.

Uganda Rural Development and Training Institute

•	Ensured and kept the M&E database up-to-date.
•	Reported and submitted to the M&E officer weekly and monthly updates on the M&E activities conducted in the field.
•	Ensured that the soft copies of data collected are safely secured.
•	Assisted in scheduling meetings and arranging travel arrangements for the supervisor and project manager.
•	Performed general office duties, including answering more than 20 multi-line phone calls, responding to emails, and taking notes during virtual meetings.
•	Assisted the project manager in the preparation of over 20 reports on the project.
•	 Assisted in routine data collection and entry of data from the field.

Virtual Assistant (Volunteer)

Dot Com Forex Bureau

•	Exchanged foreign currency for 16plus countries daily. Bought and sold and handled an average of $60,000 worth of foreign currency daily.
•	Recorded amounts received and prepared daily transaction reports.
•	Exceeded monthly sales goals by 10%.
•	Routinely requested customers’ identification and verified the documents and currency to minimize losses due to counterfeiting it.
•	Maintained friendly and professional customer interactions thus increasing customer satisfaction

Foreign Exchange Trader

As a tech-savvy virtual assistant, I help business owners and content creators increase revenue and reach by providing administrative, marketing, tech automation and setup and creative support. I have a bachelor's degree in Economics from Kyambogo University, and I have been working as a virtual assistant for over four years, with clients from different industries and locations.

I have expertise in tech automation and setup event planning and coordination, Pinterest marketing and strategy, content creation and management, and travel arrangements. I have successfully planned and executed multiple weddings and corporate events, crafted and optimized engaging videos for a YouTube channel and increased organic traffic and engagement for various social media platforms. I am a hard-working, detail-oriented, and self-starter who adapts to changing priorities and maintains a positive attitude. I am open to learning new skills and tools, and I work well independently or on a team. I am passionate about helping my clients achieve their goals and exceed their expectations.

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