Murali Kumar's Linkedin Analytics

Excellent Reputation and Brand Image in Financial Inclusion through BC model for State Bank of India. Worked as Regional Head South for ZERO MASS PVT LTD - National Business Correspondent for SBI for 12 plus years. Financial Inclusion was introduced in the year 2010. Being in this project since inception, has given valuable experience and insights on the working of Customer Service Points and their pros and cons. Direct monitoring of 750 plus Customer Service Points in Tamilnadu, and support for 3000 plus Customer Service Points in South India Platinum Award winner for Best Circle Level Management in Pan India Enthusiastic trainer for Team and BC CSP in Customer Service Well versed in Accounts, Software, Administration, Sales, Customer Service, FI Operations, Project Management Talented in creating effective SOPS that simplifies the tasks and ensures best practices.