University of Illinois Chicago

- Conducted deductive coding analysis of interviews using MAXQDA
- Engaged in cycles of group coding to achieve consensus on the meanings of codes
- Identified and discussed patterns in data to develop distinct categories
- Collaborated in writing journal articles and research papers
- Incorporated raw data into an existing Microsoft Excel Database and cleaned it using Python
- Implemented data preprocessing, segmentation, statistical analysis, and visualization in R to explore trends and differences in data

Undergraduate Research/Scientific Aide

Configure, Inc.

- Monitored ServiceNow ticket queues & answered customer calls
- Analyzed events using monitor tools
- Performed troubleshooting and incident response on systems
- Communicated with on-site technicians and third parties responsible for resolution
- Tracked and documented issues through to resolution

Network Operations Center Technician

- Learned how to use Express Scribe and MAXQDA for transcription and qualitative analysis
- Transcribed verbatim interviews
- Developed an understanding of how to analyze and interpret qualitative data

Engineering Education Research Intern

BS in Data Science with a Health Data Science Concentration. Minors in Computer Engineering and Mathematics.

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