Muthukumar Sampathkumar's Linkedin Analytics

▶️ THE VALUE I BRING: 22+ years’ experience in IT Delivery, Program, and Project Management. Expertise in handling Application Development, Modernization & Digital Transformation, and IT Support. Techno-Functional Delivery Manager with a proven record of managing extensive Program & Accounts with a budget ranging to 💲30 M. ✳️IT SKILLS : Microsoft Technologies (VB, ASP, .NET, Azure), Java, BPM, Oracle, Power BI etc. ✳️DOMAINS WORKED : BFS, Cards & Payments, Supply Chain, Retail, Health care, Energy etc., Proven leader with a record of planning & implementing IT products & services, bridging the gap between business and technology while managing complex programs and multiple concurrent projects. Techno-evangelist known for changing and improving the process by making effective decisions while leading and partnering with geographically distributed teams for quality service management. Value Offered ➡️ Program Management || Client Engagement || Proposal Making || Application Modernization || Delivery Management || Service Standards & Process Improvement || Risk Management|| Team Management || Performance Appraisal || Training & Mentoring ▶️Service Delivery ITIL(F) certified Delivery Manager with 14+ years experience in managing large Accounts. Tools Used: HP Service Manager, Service Now, JIRA, BMC Remedy. ▶️Program Management: PGMP® certified Project Manager with 11+ Years’ experience in leading large and complex programs. ▶️Project Management: PMP®, Leading SAFe certified Project Manager with 14+ Years’ experience in leading large and complex projects. ▶️ WHAT I CAN DO FOR YOU: ✅ IT Delivery, Program, and Project Management, Application Development, Modernization & Digital Transformation and IT Support. ✅ Lead end-to-end delivery of IT services (product life-cycle management, end-user support, coach and mentor delivery team, and incident / risk / change management) following ITIL & ITSM, KANBAN standards. ✅ Develop Program roadmap with Benefit, stakeholder and governance plan ✅ Handle projects with all methodologies, including Waterfall, Iterative and Agile methodologies using Time & Material and Fixed Bid models. ▶️MILESTONES 📌By meticulous planning, documentation, communication, and implementation of GOTOGREEN plans turned around Red projects to green, saving 15 Million USD in penalty. 📌Strategically worked on improving day-to-day operations that led to excellent CSAT scores from 5 to 8. As an acknowledgment of these efforts awarded the Q4 (2020) Champion Award. ▶️ HOW YOU CAN CONTACT ME: muthu.charan@gmail.com