Phenom

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Sales Development Representative

School District of Lee County

8th largest school district in Florida, 31st largest in the nation; My team of 4 oversaw all operations of Elementary Mathematics for 49 school accounts, building out all Customer Success & L&D functions as they pertained to mathematics education.

Highlights:
- Scaled engagement with new products from 20% to >90% in 12 months by providing high-quality, time-saving, and easily accessible solutions based on customer feedback

- Successfully executed initiatives at a 95% satisfaction rate by cultivating influential relationships as a trusted advisor and negotiating win-wins as a liaison between school accounts and executive leadership

Content Specialist

Southern Boone Primary

Rural school district servicing ~2,000 PK-12 students; Carried out all functions of a classroom educator in Grade 2.

Highlights:
- Increased team compliance with state standards by 65% by implementing content validation processes

- Earned a Leadership Team award as 1 of 13 State PLC Leadership Schools of the Year by collaborating with executives and administration to implement win-win solutions aligned with district goals

Teacher

Blue Springs R-IV School District

Suburban school district servicing ~14,500 PK-12 students. Carried out all functions of a classroom educator in Grade 5.

Highlights:
- Keynote speaker for 2013-2014 New Teacher Orientation
- Increased school-wide reading proficiency by 4 points year-over-year by designing a Million Minute Reading Challenge that 2.5x’d the initial goal

Kohl's

- Drove customer journey from store entrance through POS ensuring a positive customer experience and store aesthetics
- Participated in daily, monthly, and quarterly sales incentives to ensure store goals were met or exceeded
- Experience as a team lead to direct internal operations and deescalate customer issues

Sales Associate

Rockford University

- Used cold calling and warm calling to generate interest in enrollment
- Led individual and group campus tours to develop relationships leading to increased campus enrollment
- Used applicant tracking software to maintain and update status of potential new enrollments

Campus Ambassador - Office of Admissions

About me:
* I love all things Kansas City - Chiefs, Royals, and BBQ!
* Disney fanatic °o°
* Obsessed with baseball mom life

Career Snapshot:
* 12 years in Elementary Ed
* 100% to quarter for my first 2 quarters at Phenom

Taplio

Monica Wilkerson's Linkedin Analytics

Monica Wilkerson

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