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Ravindra M.K's Linkedin Analytics

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Ravindra M.K

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Senior Management & Customer Success professional with over 16+ years of proven experience across Entrepreneurship, Customer focused functions, Support, Product Management, Business Development, Team Management, Marketing, SaaS, Digital Transformation & Operations. I have successfully run businesses, teams, profit centres & SBUs managing P/L. Being a startup founder, played an instrumental role in building the organization from scratch & have been responsible for developing strategic plans for customer success, business growth, scaling, branding, customer engagement, customer retention, market expansion, building company culture, program management, and technology adaption; have led teams of diverse employees and have a proven track record in building teams, best practices, new revenue streams, delivering business results & customer outcomes by being their trusted advisor. Strategic thinker with analytical bent of mind, and strong execution bias. Possess very strong communication skills and people management abilities. Bring a high level of energy, dedication, and integrity to the job. Specialties: Leadership | General Management | CustomerSuccess | Customer Experience | Hospitality | Professional Services | Marketing | Product Management | Strategy | Customer Engagement | Building Customer Success Teams | SaaS | Product Marketing | Social Media Marketing | Growth Hacking | Customer Onboarding | Customer Advocacy | NPS | Voice of Customer | Branding | Team Management | Human Resource | Business Transformation | Process Development | P&L Management | Event Management |Partnerships | FinTech | Legal | Agile | Design Thinking | Project Management | Administration. Global Certifications: Customer Success, Product Management, Digital Marketing, Cloud, Google Ads; Google Analytics, Hubspot Product Marketing certifications.

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