moneyview

Product Design Intern

Cognizant

*Analyze customer claims and account history to identify potential fraud and other anomalies.

*Review spending patterns and transaction history to identify suspicious activity.

*Investigate potential fraudulent activity using various tools and resources, including data analysis and research.

*Make informed decisions on reimbursement or decline of claims based on available evidence and policies.

*Communicate with customers and other stakeholders regarding the status of claims and any additional information needed for review.

*Collaborate with other fraud analysts and management to identify and implement best practices for fraud prevention and detection.

*Monitor and analyze fraud trends and patterns to proactively identify potential issues.

*Participate in ongoing training and education to stay up-to-date on emerging fraud schemes and techniques.

Senior Process Executive - Fraud analyst 

Tata Consultancy Services

*Fraud Analyst: Conducted thorough analysis of fraud cases, assessing customer records and identifying fraudulent activities to protect bank customers.

*Customer Spend Analysis: Utilized customer spending patterns to make informed decisions regarding reimbursement, ensuring fair and accurate resolution of cases.

*Charge Code Submission: Expertly submitted charges with appropriate codes, adhering to established guidelines and regulations.

*Pre-Arbitration Assessment: Evaluated documentation provided by both acquirer and customer to determine the appropriate course of action, whether to proceed with arbitration or withdraw charges.

*Counterfeit Cheque Detection: Played a crucial role in identifying counterfeit cheques, preventing potential losses for the bank.

*Process Knowledge Sharing: Assisted new team members by sharing in-depth process knowledge and valuable work tips, contributing to their professional development and team success.

Associate - Fraud Analyst

*Experienced intermediate-level graphic designer with a portfolio of projects including poster designs for Telugu short films, title designs for short films, logo designs, business cards, and billboard designs.

*Proficient in visual design, composition, and typography, with an eye for detail to create visually interesting designs.

*Skills in visual hierarchy, layout, and basic color theory are highly transferable to UX design, allowing for the creation of intuitive and engaging user interfaces.

Freelance Graphic Designer

I'm a person who is turning to UX designer from a background as a fraud analyst. While I have enjoyed my work as a fraud analyst, I am excited to transition into UX design. I believe that my analytical skills and experience in making data-based decisions will be highly transferable to UX design, where understanding user behavior and creating data-driven solutions is key.

  I am eager to leverage my experience in graphic design and current experience as a fraud analyst to transition into a UX design role, where I can continue to develop my skills and make a positive impact on user experience."

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