Nancy Kwan's Linkedin Analytics

I’m driven by curiosity, the “Why?” that uncovers what’s not working and the “Why not?” that challenges what could be better. I thrive on helping teams navigate change, implement new technologies, and feel confident embracing innovation. When people feel empowered to experiment, ask questions, and test ideas, that’s when real transformation happens. With an entrepreneurial mindset and trained in the entrepreneurial operating system (EOS), I emphasize clarity, accountability, and continuous improvement. I don’t just introduce AI and automation; I ensure that businesses adopt them strategically, aligning people, processes, and technology for long-term success. Whether it’s streamlining operations, scaling efficiently, or optimizing workflows, I help teams stay focused on the bigger picture while eliminating friction. This evolution led me to specialize in AI, automation, digital experiences, and operational transformation. My work today isn’t just about running campaigns; it’s about helping businesses grow rapidly by eliminating friction, improving efficiency, and future-proofing their operations. While my past titles may say "Director of Marketing," my role extended far beyond that. I’ve been accountable for business development, contact centers, billing, distribution, and delivery teams, optimizing operations, improving processes, and implementing technology that enhances both customer and employee experiences. My focus has always been on aligning business goals with smart, scalable solutions. What I Bring - Strategic Operations – Aligning teams with the bigger picture and business vision - AI-Powered Efficiency – Automate workflows with tools like Make.com, N8N, and Microsoft Automate - Smarter Operations – Helping teams move faster with automation and AI - AI Enablement – Teaching teams how to integrate AI into their day-to-day work - Change Leadership – Bridging the gap between legacy systems and new technology, ensuring smooth transitions If you're exploring how AI and automation can transform your business, let’s connect. I’d love to chat about what’s possible.