Working with early stage start-ups to provide solutions to their unique problems using a variety of research methods.

Research Consultant

MVF - 1st in the Sunday Times Best Companies to Work For

Collaborating cross-functionally on various projects to provide practical qualitative user research that encompasses both generative and evaluative aspects.

Leading a discovery initiative aimed at a top-priority business goal, leading to enhanced user understanding within product teams and an uplift in conversion rates.
Overseeing the management of the organization's research practices and processes across the entire company, which includes everything ReOps such as tool utilisation process enhancements and taxonomies.

UX Researcher

plaeto

As the sole researcher I built the company’s research processes to help guide the product team in the right direction.
Established best research practices.
Facilitated design sprints within the company.
Conducted qualitative and quantitive research, applied mixed methods of research. 
Planned and executed user testing, established and Conducted accessibility audits. Collaborated with multiple teams to steer the product based on data generated through research.

Department for Education

Brought on by a senior contractor to specifically conduct heuristics on government based web pages and made recommendations for improvements. Worked closely with senior designers and engineers to implement iterations based on data collected.

UX Research assistant

Elays Network

Springfield University Hospital

Provided support to the lead therapist at the family therapy clinic, deploying solution focused therapies to families and couples using world renowned techniques. Conducted over 100 interviews during my time there. Assessed the patients’ thoughts, emotions and actions in order to best provide a solution based on where they wish to be and what's best for their welfare.

Family Therapist

Experienced UX Researcher adept at bridging the gap between customer-focused outcomes and business goals. Proficient in comprehending customer demands through the application of mixed methodologies to deliver valuable insights. Skilled in problem-solving across a range of complexities and employing a rigorous process that yields actionable insights.

Taplio

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Taplio

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