OpenTent

Support Engineer

Congregation B'nai Emunah

▶	Planned and executed all manner of in-person and virtual events, including services, life cycle events, retreats, guest speakers, and more
▶	Conducted day-to-day volunteer project coordination, planning, and implementation for programs including the Congregation B’nai Emunah Refugee Resettlement Agency, Baker’s Dozen cookie delivery to local healthcare workers, 24 for 24 hospice meal program, and Sustainable Tulsa Scor3card partnership
▶	Salesforce Administrator managing all aspects of data entry, data hygiene, security, and maintenance for Salesforce NPSP
▶	Designed and implemented event attendance tracking system in Salesforce NPSP utilizing Campaigns, custom Objects, Validation Rules, Workflow Rules, and Lightning Page Layouts
▶	Designed custom reports and dashboards in Lightning Experience to track membership retention and recruitment
▶	Migrated legacy data from Jotform, MailChimp, Sage, and physical records to Salesforce NPSP
▶	Managed digital and direct marketing, increasing MailChimp open rates from 30% to 54%
▶	Supervised team of support staff, caterers, and other contract workers as necessary

Program Director

Hillel International

▶	Designed and implemented event attendance tracking system for $1m+ signature events utilizing Campaigns and custom Objects
▶	Designed and implemented passthrough payment system for 300+ Hillel chapters in Salesforce NPSP utilizing custom Opportunity objects and GAUs
▶	Improved user adoption by designing custom campaign reports and dashboards for senior leadership
▶	Developed reports, dashboards, and processes to continuously monitor data quality and integrity, reducing duplicate accounts by 20%.
▶	Managed gift processing and acknowledgment for Hillel’s $50m annual campaign using Salesforce NPSP
▶	Executed inaugural Hillel Global Giving Week campaign raising $2m in emergency funds for local Hillels during COVID-19 pandemic
▶	Coached local Hillel professionals on best practices in fundraising, campaign management, and data integrity
▶	Managed mass data imports and deduping with Salesforce NPSP Data Loader and DataImportWizard
▶	Wrote process documentation and Salesforce training materials to onboard new colleagues

Campaign Services Associate

George Mason University Hillel

Managed donor stewardship for Mason Hillel through digital and print publications. Researched, wrote, and submitted grant applications to successfully fund Mason Hillel’s FY18 Passover seder and FY19 programming.

Development Intern

George Mason University

Research assistant to Dr. Garry Sparks for book Rewriting Mayan Religion: Domingo de Vico, Ki’che’ Maya Intellectuals, and the Theologia Indourm published January 2020 by University Press Colorado. Transcribed primary source documents in Spanish and K'iche (Mayan).

Research Assistant

The Galilee Society- The Arab Society for Health, Research and Services

Researched and wrote grant applications to raise $500k for new youth community center in Shefa’Amr, Israel.

Internship

Hannaton Educational Center

Taught as a summer camp counselor for the Kibbutz Hannaton Tikkun Olam program. Arranged and chaperoned service projects for visiting American NFTY students at soup kitchens, hospitals, and schools across the Kinneret.

Teacher

George Mason University - Office of the Provost

Office Support Specialist

I am a highly driven, certiﬁed Salesforce Administrator with 5 years experience conﬁguring Salesforce solutions for non-profits. I'm passionate about connecting users with the data they need to increase organizational impact. I have a proven ability to optimize business processes, increase user adoption, and drive best practice.

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