Natalie Walka's Linkedin Analytics

Experienced Project Management, Senior Business Analysis, Agile Practitioner, IT Operations and Delivery professional. My technical expertise is complemented by my specific leanings towards relationship management, leadership, communications and managing the customer experience. Since July 2022 I have supported Cochlear IT Infrastructure & Service Delivery squads and IT outcome groups as Group Business Analyst, driving digital transformation initiatives to further enhance our recipient customer experience. Prior to that, I led a team of IT software engineers in supporting Boral Australia's 24/7 Supply Chain & Logistics operations and transformational project delivery. Boral Australia is the largest Australian construction materials organisation covering Concrete, Quarries, Asphalt, Cement and building products businesses. Previous roles have included project manager, senior change and business analyst, client account manager, and enjoyed 4 years freelance consulting to small to medium enterprise. Specialising in business and brand management as well as marketing communications and event management to help clients elevate their brand, facilitate an ongoing client / customer conversation, improve the client's back office efficiency and assist them to deliver on their business promise.