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Account Manager, SMB

Bandwidth Inc.

BDR Enterprise Strategic

Sale Development Representative Large Market

Raleigh Cary Realty

Real Estate Broker

SECU

My responsibilities include preventing debit and credit card fraud by notifying members when their card information has been compromised due to security breach. Senior fraud analyst requires me to be proficient with Visa Online, Visa Debit and Credit Falcon.

Senior Fraud Analyst

Coldwell Banker Cary Office

State Employees Credit Union

As a senior financial professional, I successfully managed a team of skilled professionals meet their goals and the organization's goals. The job required me to complete monthly, quarterly, and yearly detailed reports utilizing Excel and Word. I had to report directly to the Senior Vice President on a weekly basis with my analysis of bank operations. 

I had to use strong problem-solving skills to handle client issues and employee conflict resolution. My role in management required me to conduct interviews, evaluations, train employees, ensure employees were up to date with various bank laws and regulations. 

Through my long-term employment with SECU I developed many skills such as, ATM/TCD repair, updating software, system integration testing, audit preparation, sales, customer service, extensive knowledge regarding Bank Secrecy Act, Sarbanes Oxley Act, and Patriot Act. I constantly had to meet deadlines, volunteer with various fund raisers, prevent fraud, promote many different products such as Certificates of Deposit, mortgages, loans (secured & non-secure), IRA's, SEP's..

Senior Financial Service Representative

VOICE, SMS, E911, CPaaS, SIP Trunking, UC, CC

Bandwidth is a software/telecom company that is transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible.

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