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Experienced Program & Product Management Leader | Seeking to Pivot into dedicated Product Management or Product Marketing role to Drive Customer-Centric Experiences With over 16 years of experience at T-Mobile, I have a proven track record in leading high-performing teams, strategically developing and executing programs, and driving digital transformation to enhance customer experiences. My journey from retail salesperson to senior management has equipped me with a unique blend of strategic vision, operational excellence, and a deep understanding of the customer journey. As a Sr. Manager of D2C Digital Strategy, I led a digital and frontline technology portfolio, aligning investments with strategic business goals and driving impressive results – 1.2M+ net activations and $1B+ in revenue in 2023. By leveraging data-driven insights, capitalizing on cross-functional relationships, and having a bias for action, I have consistently delivered transformative customer experiences and revenue growth. Through my leadership role, I have also gained valuable exposure to product marketing, collaborating closely with the Product Marketing org on go-to-market strategies and initiatives. My academic background in the social sciences has enriched my understanding of the complex relationship between information, technology, and society, and the power dynamics that shape our world. This knowledge, combined with my professional experience, has fueled my passion for understanding customer needs, driving product adoption, and contributing to overall business growth. I am now seeking new opportunities to transition into a dedicated Product Management or Product Marketing role, where I can leverage my extensive experience in product management, strategic mindset, and leadership to drive meaningful change. With a unique blend of customer experience expertise, a deep understanding of the intersection between technology and society, and a commitment to learning, I am well-positioned to contribute to organizations that value innovation, customer-centricity, and market impact. Specialties: Product Marketing | Go-to-Market Strategy | Program Management | Product Management | Digital Transformation | D2C Strategy | E-commerce | Agile Methodologies | Data Analysis | Customer Insights | Cross-Functional Collaboration | People Management & Leadership

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