OPENLANE

Manage the Performance efforts of the Out State Illinois Markets.

Market Performance Manager

Scherer Automotive

Pre-Owned Director over two locations including Mazda, Lincoln and Volvo brands.  Responsible for the appraisal, purchase, reconditioning and inventory management of a 1.7 million dollar inventory.

Pre Owned Director

Cars.com

Coach and develop sales professionals across the country.
This position has allowed me the opportunity to do one of the most important functions in any sales organization….Coach and Develop Sales Professionals.

Strategic Sales Manager

Develop and maintain positive and profitable relationships with Dealers in the
                Peoria - Bloomington geography.  Maintain a high level of customer service 
                and leverage these relationships to up sell new products and services.
	Increased the monthly revenues from $7200.00 to $91,000.00 per month.
	Increased the Dealer customer base from 9 to 43.
	Trained, coached and mentored many Field Managers at the beginning of their careers with cars.com.  Several of these Field Managers are Presidents Club winner.
	Have been a coach and resource for my Midwest team mates and other team members at Cars.com.
	90% plus retention rate in market.
	Cars.Com Presidents Club Award winner.
        Cars.Com Service Excellence Award winner
        Cars.com Purple Pride Team

Field Sales Manager

Sam Leman Automotive Group

Co-Manage the entire sales cycle from initial client contact through consultation, negotiation, sales closing, and follow-through.

Manager

NJM Consultant

Conducted on-site audits and developed process improvements to streamline operations, increase sales volume, and decrease costs. Projects included the following:

•	For one business having trouble getting warranty claims paid: defined parameters, conducted an audit, identified the problem, and collaborated with management and service staff to improve processes. Result: cleared $15,000 in unpaid claims. 
•	Collaborated with a sales manager to implement sales and process training for sales and management personnel.
•	Facilitated customer satisfaction improvement meetings.
•	Performed inventory analysis and implemented procedures to target and eliminate problems.

Consultant

Quality Lincoln-Mercury

Participated in the negotiation and purchase of the business and its assets and oversaw all operations including sales, marketing, customer service, strategic planning, and resolving hundreds of problems daily. Hired and trained sales, service, office, parts, and body shop personnel, increasing staff from 8 to 25. 

•	Implemented processes for tracking and following-up on all prospective customers. Result: increased log of customers from 200 to 450.
•	Implemented aggressive sales and follow-through strategies with an emphasis on teamwork, increasing annual sales by $10 million+ and earning 85% control within a fiercely competitive market.
•	Increased customer satisfaction levels from 97 to number 5 in a group of 98 dealers. 
•	Directed the move to a new location and played a key role in the purchase, design, construction, and set-up.

President

University Ford of Peoria

General Sales manager

Specialties: Leading and closing service sales. Contract negotiation. Client management. Developing go to market strategy.  Managing, Coaching and Training sales professionals.

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