Advanced Instruments, LLC

Biopharma Inside Sales Supervisor, North America

President's Club Award Winner FY2023 (144% to plan)
President's Club Award Winner FY2022 (147% to plan)

Biotech Aftermarket Sales Specialist, North America

Agilent Technologies

-Focused on outbound funnel generation via prospecting, promotional, event, competitive disruption, and digital initiatives
-Designed and implemented a North America-wide biopharma prospecting campaign focused
on building relationships and providing resources/education to target customers
-Copywriting, segmenting customer lists by application and/or product line, email deployment,
and cold calling
-Deployment of 10 product promotion campaigns and designed/launched biopharma targeted collateral sent to 20 000+ customers, highlighting NPIs, promotions, application notes, and workflows
-Supported competitor disruption campaigns to gain valuable customer intel surrounding
current workflows, applications, instrumentation, and future projects
-Launched and presented a North America-wide training on accelerating digital visibility and
improving customer reach
-Supervised and trained 12 interns contributing to their development, competency, and overall intern
experience; interviewed over 40 candidates

Business Development: Biopharmaceuticals

-Nominated for Canadian Employee Recognition Program H1 FY2020 
-Launched and presented a Search Engine Optimization (SEO) project in front of the Australia, UK, Japan, and North American Teams; efforts assisted in increasing Agilent's Google Rank from 16 to 3rd 
-Focused on recovering lost business, prospecting new accounts, and providing customer support 
-Supported Instrument Sales and Service Agreement Plans for Chromatography, Spectroscopy, and Genomics install base

Sales Representative, Life Sciences and Capital Equipment 

Business Development: Cannabis & Hemp Analyses

-Supported the growth of scientific instrumentation products, solutions, and services to end-user customers within the fields of Chromatography, Spectroscopy, and Life Sciences
-Created business opportunities through marketing activities and prospecting for accounts within various industries: Pharma, Cannabis, Food, Chemical & Energy, Diagnostics, and Academia
-Quickly learned complex and technical information regarding product information and application knowledge
-Generated leads, opportunities and issued quotes

Inside Sales Associate: Life Sciences & Capital Equipment

MRIdt Inc.

-Provided business strategy recommendations to allow market share expansion over a 5 year time frame
-Conducted a market analysis
-Reviewed/updated the Quality Management System (QMS) documentation and implemented revisions to meet ISO/IEC 17025 compliance

Business Development Associate

Woodstock And District Developmental Services

-Applied active and empathetic listening skills during support times to build rapport quickly; efforts led to outstanding relationship distinction (June 2018)
-Mitigated spontaneous, high behaviour outburst(s) of individuals while out in the community, strengthening creative problem solving skills and resilience; enabled individuals to establish more comfort and trust in staff’s ability to handle any given circumstance

Developmental Support Worker (DSW)

Grand River Hospital

-Calculated each patient’s breast cancer risk and BRCA1/2 mutation risk percentage within a 5, 10 and 20-year period via the BOADICEA (Breast and Ovarian Analysis of Disease Incidence and Carrier Estimation Algorithm) Software and the IBIS (Cancer Risk Estimator) Program
-Independently researched, performed, and analyzed literature searches to stay updated on current scientific/medical cancer studies, advancements, and terminology

Genetics Counselor Assistant

University of Waterloo

-Nominated for Teaching Assistant of the Year (2016)
-Contributed positively to the learning experience of UWaterloo students by expanding on the informative pre-lab talks and by providing constructive criticism through positive feedback on assignments 
-Aided students in solving and working through course-related experiments by explaining/elaborating on concepts both in groups and 1-on-1 situations 
-Assisted the instructor with course management by delivering feedback based on how labs are run and by participating in meetings held with other teaching assistants
-Monitored the working condition of machinery in the assigned laboratory to ensure that the students are able to perform the experiments without any hindrances

Teaching Assistant (Chem 140--Introduction to Scientific Calculations)

Through empathetic and active listening, we can truly adopt different perspectives enhancing the ability to create, maintain, and grow relationships

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