Ribbonfish

Salesforce Technical Consultant 

Cloud Orca

Worked with clients and led implementation of Salesforce across multiple Clouds.

Experience across industry including name brands in the Finance Sector: Starling Bank and Monzo. 

Skills:
- Customer relationship management
- Requirements gathering 
- Producing user stories and process maps
- Advising on optimal solutions 
- Configuring Salesforce and Automations
- Managing offshore resources 
- Running client demos 
- Skilled in Figma to showcase frontend visuals for Experience Cloud

Salesforce Consultant

Hanson Wade

Awarded on multiple occasions for delivery of numerous salesforce projects and improving business processes.

Salesforce Administrator

Certified Admin & Platform App Builder 

Duties include:
- First line support for an Org of 300+ users 
- Managing deployments 
- Developing and supporting integrations via JitterBit Cloud Studio
- Working with stakeholders to gather requirements, develop solutions and manage change
- Training end users

Junior Salesforce Administrator

This role is split into 3 key areas: Project managing, systems administrator and general troubleshooting.

Some of the platforms I work with: 
Salesforce, Azure AD, O365, Power Automate, PowerBI, JitterBit Cloud Studio, Various digital events platforms, Google Analytics and Google Tag Manager

Technology Innovation Analyst

Tech Startup Academy™

- Worked on real business challenges and proof of concept trials with a range of different software
- Learned about new technical tools and getting them operational in a real commercial environment
- Created detailed documentation for software uses and overall recommendations

Business Analyst

OneTech

- Grasped the fundamentals of entrepreneurialism in the technology start-up industry
- Adopted the Agile mindset to work more efficiently in a team
- Exposed to tools used in CRM, project management and automating marketing posts. Tools included Slack, Trello, Zoho CRM and more

Technology Incubator

Salesforce Consultant at Cloud Orca | Platinum Consulting Partner

👉🏽 Check out my YouTube for SF Reporting (Link on my profile)

👉🏽 Podcast Host 

👉🏽 DM me for help with all things Salesforce 

👉🏽 Worked with Sales, Service, Experience Cloud and Coded Solutions

👉🏽 4 X Certified 

👉🏽 Skilled in frontend design

👉🏽 Trailhead Ranger with Four Superbadges

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