Entrepreneur

Al Habtoor Polo Resort

▪Provide high level of customer service and maintain a high profile in the day to day front office operations.
▪ Identify different types of guests and their needs, providing an anticipatory service and exceeding their expectations.
▪Handle guest complaints with interest, concern and empathy.
▪Know all safety and emergency procedures and is aware of accident prevention policies.
▪Gained valuable customer service and communication skills, as well as developed organizational and multitasking abilities.

Front Office Intern

Fairfield Inn & Suites by Marriott

▪Fulfill tasks set out by supervisors from several departments and perform research at a supervisor's request.
▪Rotate through the functional areas of the property to gain an understanding of how each department works of the hotel.
▪Assist guests when needed.
▪Reporting to manager on duty or supervisor.

Industrial Training

Hospitality Management | Travel & Tourism | Project Management | Strategy

Graduated hospitality professional with comprehensive strategy and cross functional person to ensure success and achieve goals. Building relationships by implementing appropriate strategies through analysis of details.

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