AT&T Mobility

Exhibits an exceptional drive for results and action oriented persistence, maximizing every opportunity while prioritizing any strategic product offering, both current and upcoming.  Consistently exceeds goals and expectations.  Skilled at customizing interactions to provide personally taylored solutions ranging from consumer to small and large business.  

Key Achievements:
Small business certification achievement every year

Retail Sales Consultant

G&S International

Web design; both standard and e-commerce platforms; diagnosis, service and repair of PC's in office and home; basic networking and server architecture.  Virus and Spyware removal and protection. File recovery and restoration.

Technology
Windows 98, ME, XP, Vista, Windows 2000 Server and Workstation 
Microssoft Office Suite with emphasis on Word, Excel, Access, Frontpage
Macromedia Suite with emphasis on Dreamweaver and Flash
Various Anti-virus and Anti-spyware solutions.
 
I have designed some complex excel worksheets and Access databases for Telemarketing companies and created a Home Warranty Database for a builder, I have done telephone and online technical support

Owner

Prograde Fireworks Super Stores LLC

Initial responsibilities included starting a new retail fireworks store bringing new technology to the retail location by installing networked computer register systems with QuickBookks POS Retail software, setting up the store from scratch including design of store interior and product displays and all promotions. 

During my employment, I was responsible for opening multiple retail locations and building a firm client base at each subsequent location. Responsibilities included, but were not limited to:  all facets of store operation, hiring and termination of employees, inventory management and control, promotions, and report generation.

Operations Management / Store Manager

Vacation Charters Ltd. DBA Split Rock Resort

Time Share Sales position, selling Timeshares at Split Rock Resort, Carriage HouseCountry Club Resort and Mountain Laurel Resort &amp; Spa. During my employment I held various positions from Sales person to Management.

Sales responsibilites included being licensed in Real Estate, generating sales of vacation timeshares to prospective clients, displaying the benifits versus conventional vacation styles, illustrating the cost differencial between conventional vacations and timeshare costs. 

Management responsibilities included hiring and maintaining a strong sales line, sales training, motivational meetings, reporting, financial paperwork including writing all loan  and sales documents. Collections responsibilites included working with clients to bring the loan accounts current . Cold calling to establish new clients and follow up calls pertaining to customer service. Handling of any questions, explainations or issues that may arrise pertaining to customer service.

Sales Person / Sales Manager/ Staff Manager

As a seasoned communicator and tech savvy professional with a record of successful ventures and a collection of skills from a diverse range of experience, I thrive on surpassing expectations and prioritizing customer satisfaction. My proactive approach and commitment to not just meeting, but exceeding, clients' needs highlight my dedication to cultivating positive and lasting customer relationships.



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