Nerissa A.'s Linkedin Analytics

Feel free to explore my Trailblazer Profile for a deeper dive into my journey: https://trailblazer.me/id/nabner I'm a passionate Salesforce Professional with a strong foundation in healthcare, education, psychology, mentoring and training. I have a knack for creating exceptional customer experiences. By delving into the core needs of individuals, I provide tailored, supportive, and manageable solutions that leave a lasting impact. I thrive in consultative, mentoring, and training roles, ensuring client satisfaction, staff retention, and positive patient care throughout the entire lifecycle in my previous healthcare roles. I excel in seamlessly meeting project targets while juggling day-to-day tasks with ease. I have a true passion for testing and breaking software or applications (yes, you read that right!), because it's through those experiences that I uncover hidden potential, identify vulnerabilities, and supercharge project outcomes. I'm all about hands-on engagement in the project lifecycle. It is something that I enjoy and the most effective way for me to learn how a system/app/software functions at its core. Within the vibrant Salesforce community, I'm an active player, engaging in multiple Salesforce groups and immersing myself in learning opportunities. I enjoy the save space that Salesforce Mental Health & Illness Group creates and the collaborative experience that Superbadge Saturday brings to the table. As a proud member of the Talent Stacker Career Development program, I'm constantly expanding my skillset and building valuable relationships and connections within the Salesforce universe. Currently, I'm preparing for the highly coveted Admin certification. And that's not all—I'm simultaneously gearing up for BA and PAB certifications to fully ingrain myself within the Salesforce Ecosystem, solidify the fundamentals and pinpoint the areas that drive and motivate me in this transition. Plus, I'm eager to specialise in the incredible world of AI and GPT multimodal models as well as continuing to dive deeper into the latest Security Superbadge and its prerequisites. In my downtime, you'll find me soaking up the magic of theatrical productions and listening to scores I've also discovered a new passion for mechanical keyboards in which I recently built a lego keyboard. I also manage my Ubiquiti managed cloud controller network, adding Synology NAS, learning Linux through hypervisor and raspberry PI, AP placement, IoT configuration and VPN.