Nic Connolly's Linkedin Analytics

Innovation leader and strategist focused on emerging trends and new technologies. I explore how we can augment human experiences (UX, CX, and EX) while driving measurable business impact. At CIBC, I lead a talented team of researchers, developers, and data scientists focused on experimentation and the creation of new strategies, proof of concepts (POCs), and digital tools. Our work spans financial technology (FinTech), regulatory, compliance, personal banking, capital markets, client segment strategy, and ESG. We actively explore new technologies like Generative AI, Quantum, Blockchain / Crypto, AR / VR, Open Banking, etc. Over the past 10+ years, I’ve led teams across the full innovation lifecycle for market leading organizations across financial services, retail, and healthcare industries - from conducting global research projects and identifying key market insights, to creating impactful strategies and launching new digital products used by tens of thousands of people. Operating at the intersection of research, design, and technology has provided me with a unique perspective and enables me to work exceptionally well in cross functional teams. Focus Areas: - 10+ years delivering digital and technology initiatives - Public speaking and presentations - Experimentation with new tech - Customer and employee experience (CX / EX) strategy - Leading high-performance multidisciplinary teams - Financial services, retail, healthcare industries