Nicolas Teston's Linkedin Analytics

My Mo's space https://uk.movember.com/mospace/14980038 A strategic leader with a genuine enthusiasm for developing creative solutions to complex business challenges and customer requirements. I am a highly motivated bilingual (Native French speaker, La Rochelle) IT Professional with over 20 years’ experience, who is dedicated and results-driven with the primary focus on delivering excellent customer service. Office: Leeds (LS1), Manchester (M1) and London (EC2 Bishopgate) I am always looking for innovative ideas to continuously improve our service and ultimately delivering excellent service to all customers. Key Skills and Interest - Managing and developing teams - IT Service Management - Business Relationship Management - Project management - Business Process Improvement - Continuous Service Improvement - Customer Experience, Customer Journey and Customer Satisfaction - Mental Health and Well-being, Talent Development & Employee Engagement, Inclusion & Diversity. * How a customer feels about an interaction is the most significant driver of Customer Loyalty. * At the end of the day people won't remember what you said or did, they will remember how you made them feel. Bonjour - Je viens d'un petit village dans les deux-sevres, a cote de La Rochelle qui est au dessous de la Loire Valley.