AlphaSigma Media Group

Developed and executed comprehensive strategies, collaborating with executive leaders to identify future talent needs, address skill gaps, and implement recruitment and training programs for a diverse and skilled workforce.

Revamped HR processes and policies, ensuring compliance with employment laws, enhancing efficiency, and improving consistency and employee satisfaction through standardized procedures in talent acquisition, onboarding, performance management, and employee relations.

Led initiatives to attract top talent, partnering with hiring managers to define job requirements, conducting effective interviews, and implementing innovative recruitment strategies such as leveraging social media and industry-specific events.

Designed and implemented a robust performance management system aligning individual goals with organizational objectives.

Oversaw employee relations, ensuring fair and consistent treatment through conflict resolution, disciplinary actions, and performance improvement plans. Ensured compliance with employment laws, maintained accurate records, and conducted HR audits.

Director of Human Resources Operation

The Yes Works

Define and implement standards/procedures for ensuring optimal customer experience

Conduct surveys to gather information on customer opinion of rendered services

Utilize social media platforms in reaching out to customers to help resolve issues and provide quick response to inquiries

Supervise the activities of customer experience team to ensure their interaction with customers reflect positively on the company

Liaise with the production and creative departments to ensure delivery of high quality products and services

Establish communication mediums through which customers can readily contact a company and vice versa

Oversee the restructuring of an organization into a customer-focused establishment

Monitor the activities of the customer service team to ensure compliance with acceptable standards of customer service

Prepare and manage annual budgets in achieving set objectives and goals

Conduct studies and research to discover new techniques necessary for improving customer experience

Client Experience Manager

The Ortus Club - Executive Knowledge Sharing

Performed necessary administrative work including data entry tasks, maintain employee record, process candidate documentation, etc.

Prepared recruitment materials and post jobs to appropriate job boards.

Collaborated with department managers to compile a consistent list of requirements.

Screened candidates resumes, job applications, and conduct initial screening interviews.

Human Resources Coordinator

Mindset Digital

Evaluated organizational opportunities for mergers, acquisitions, and divestitures. Oversee project processes including due diligence, financial planning, scoping, closing, and integration.

Coordinated research and analysis activities required to assess strategic impact and risk.

Developed financial models used to estimate cash flow and the potential for profitability.

Collaborated with key clients/accounts and stakeholders for sourcing and planning needs.

Created hybrid structures for complex processes to merge and acclimate with certain clientele standards for a smooth transition of turnovers, acquisition, and mergers for projects.

Operations and Communication Process Manager

UNICEF

Setup selection standards for volunteers; making sure the quality and attributes is on par with UNICEF's mission and vision.

Created master file of applicants for record keeping.

Scanned volunteer applicant's resume / curriculum vitae and cover letter.

Interviewed volunteer applicants

Endorsed volunteer applicants for final review and approval

Selection Committee Volunteer

COSWAY

Spearheaded team and project management for campaigns and other launching-related events for the company.

Created visual guides for a virtual marketing planogram display for every Cosway Pharmacy and Country Farm Organic store.

Defined, designed, and implemented creative visual merchandising strategies.

Communicated with merchandise supply and product vendors for campaign implementation.

Marketing Relations and Logistics Process Manager

The Right Solutions Inc.

Assisted in the acquisition of new accounts and additional employees.

Reviewed and endorsed new recruitment processes.

Pioneered in recruitment effort for the newly acquired accounts.

Responsible for recruiting client requisition requirements. 

Responsible for building client relationships. 

Keeps the documentation of the recruitment process up-to-date

Prepared weekly and monthly recruitment sourcing reports and deliver analysis reports.

Supervised and monitored progress made via training programs.

Implemented and monitored quarterly appraisal of all personnel.

Developed performance management program and leadership development program to support organizational growth.

Human Resources, Training and Organizational Development Specialist

Cafe De Manila

Apply food safety management systems for food service establishments.

Apply principles of gastronomy.

Conduct food and beverage hygiene audit.

Demonstrate food preservation methods.

Demonstrate regeneration process.

Demonstrate sous vide method.

Execute crisis management plan.

Implement site/outlet and equipment maintenance plans.

Maintain displays.

Maintain halal certification requirements.

Maintain inventories.

Manage operations for service excellence.

Manage quality system and processes.

Master recipes from various cuisines.

Perform culinary application and techniques.

Solve problems and make decisions at managerial level.

Supervise food production.

Understand all food cultures and techniques.

Understand nutritional knowledge and dietary requirements.

Assitant Head Chef

Scouted area needs and demographical necessities.

Created feasibility proposals and infrastructural plans.

Monitored and report progress to UNICEF Regional and International Offices.

Feasibility Study and Implementation Group Volunteer

Result-driven, creative and motivated individual seeking a full-time work position that can best utilize my skills in Project Management, Human Resources, Marketing, and Design. Pursuing my passion for people management, sourcing, art, and creating marketing campaigns, and outputs for products and services with continuous learning and providing best results.

Taplio

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