ConvergeGen

Strategic Planning: Develop and execute a comprehensive business strategy to achieve company goals and objectives.
Leadership and Team Management: Provide leadership and direction to the management team and staff.
Client and Partner Relationship Management: Collaborate with clients to understand their needs and provide solutions.
Financial Management: Monitor financial performance and implement cost-effective measures.
Sales and Business Development: Oversee the development and execution of sales and business development strategies.
Marketing Strategy: Work closely with the marketing team to develop and implement effective marketing strategies.
Technology and Innovation: Stay abreast of industry trends, new technologies, and innovations in lead generation.
Quality Control and Improvement: Implement and monitor quality control measures to ensure the delivery of high-quality leads.
Customer Success and Satisfaction: Prioritize customer satisfaction and success.
Networking and Industry Engagement: Represent the company at industry events, conferences, and forums.
Continuous Learning and Development: Stay informed about changes and advancements in lead generation strategies.
Problem Solving: Address challenges promptly and effectively.

Founder & Managing Partner

RD Info Global Solutions | RDIGS

•	Converting the right business opportunity/led to an appointment for the sales team.
•	Handled escalated client inquiries with exceptional professionalism and enthusiasm
•	Cold calls and emails to set an appointment for the sales team.

Business Development Manager

DIGITALZONE

•	Communicated effectively with customers, determining needs, and providing recommendations.
•	Developed compelling presentations to communicate product quality.
•	Secured new clients through targeted prospecting and networking.
•	Demonstrated products to show potential buyers benefits and advantages and encourage 
        purchases.
•	Shared comprehensive brand and product knowledge to maximise sales.

Business Development Representative

iResearch Services

Senior Research Analyst

Inventive SMi

•	Maintained up-to-date knowledge of industry, target accounts, and competitive landscape.
•	Cold and warm called 150 new and existing accounts per day.
•	Generated business development awareness by implementing in-depth sales and marketing 
        training programmes.
•	Identified new opportunities through extensive research and networking.
•	Attended regular training and research to maintain an extensive understanding of subject matter 
        updates and developments.
•	Successfully enhanced organisational efficiency by implementing effective technical solutions based 
        on company needs.
•	Designed and implemented successful plans for improving business performance that increased 
        operational efficiency significantly.

Subject Matter Expert

PUMA SOCURCE PVT.LTD

•	Increased customer satisfaction by offering friendly, helpful and informative customer service.
•	Attended regular training to keep up to date on product changes, promotions and best-selling 
        items.
•	Recorded details from customer communications on CRM.

Lead Generation Executive

COMPITENT SYNERGYES PVT.LTD

•	Ensured positive customer experience was maintained by monitoring through introduction and 
        customer care calls.
•	Addressed complex customer complaints transferred by the team, skilfully solving in an efficient and effective manner to maintain customer satisfaction.
•	Designed and developed extensive customer care protocols, implementing enhancements based on 
         customer feedback and operation observations.
•	Took ownership of enquiries, effectively handling any customer issues to ensure suitable resolutions 
         for customers.

Customer Care Executive

🚀 Passionate Managing Partner at Convergegen | Transforming Leads into Success Stories 🌐

As the Managing Partner at Convergegen, I'm at the helm of a dynamic B2B lead and demand generation venture. Join me in crafting success stories and navigating the ever-evolving landscape of business growth. Let's converge, connect, and catalyze success together! 🚀✨

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