Shlomit Ofir - Jewelry Design

Customer success controls the management of relationships between customers, the company that develops a product for all its departments (marketing, product management and development) for the customer while reflecting his needs towards the company and reflecting the company's solutions and limitations towards the customer alongside identifying an opportunity for growth: during the life cycle of the product and the brand.

One of the roles of the customer success team is to be in constant contact with the customers. As part of this situation, the team may be required to provide an initial response to technical assistance in the product, providing the customer with the knowledge necessary for optimal utilization of the product.

Using various crm systems such as Zendesk and monitors the customer's use and satisfaction with the brand's solutions, identifies opportunities and challenges from the way the customer engages with the solution and takes action to help solve challenges and foster the expansion of use and examines satisfaction with the solutions (on both sides) over time.

Customer Success 

Altshuler Shaham

Achieving successful achievements and providing value in projects with creative concepts. Teamwork and collaboration in a hybrid model with designers, developers and other stakeholders ensure cohesive design, visual and consistent design for all digital platforms and the marketing department. Creating marketing materials, graphic designs and print such as: branding, business presentations, brochures, newsletters, banners, events and conferences to promote the company to ensure a visual identity that matches the design language according to the worlds of fintech, finance and investments. Using good and pleasant communication and taking responsibility in managing, designing and leading projects. Prioritizing priorities and tasks as needed in a dynamic environment and meeting deadlines for completing design tasks.

User experience and user interface design - ensuring product design using design principles and elements, user research and preferences, interactions, problem solving and assistance in interface design processes and optimal user experience. Contribute to product solution ideas while taking into account user-centered responsive design considerations to ensure ideas are realized to their full potential.

UX UI Designer | Maternity leave replacement

2021 | N&S Digital Marketing Graphic designer and creative director - Tel Aviv
Independent business for digital marketing.

As a designer - 
creating design products and digital solutions in accordance with the latest design trends and technologies while emphasizing the small details and paying attention to accuracy and aesthetics and conveying its story. The work focused on design and branding which included building a brand book and social design: marketing posts, banners, web design and landing pages - I focused on designing simple and convenient experiences for the user experience and the interface in an optimal way and accurately. In addition, use of photography and editing capabilities to create marketing content.

As a business owner – 
self-discipline and management to carry out construction and strategic thinking in the best way to reach the client's goals through research in the digital and social worlds. Using the abilities of project initiation and taking responsibility for each project from the initial stage to the finished product.

Creative Director & Graphic Designer - N&S Digital Marketing 

UD STUDIO

2019 - 2021 | Digital Desing, Branding and Matketing - UD studio - Reishon Lezion
Graphic designer of the firm.

I started as a content writer and sub-designer and was promoted to become a sole designer in the social and digital office. Creating graphic designs and familiarizing the customers with the way of brand managers alongside listening, identifying and understanding the different needs of each customer, and their unique visual language. Which gave me great opportunities to find my way and to express myself creatively to convey together in a creative and unique way for the customers the values of the brand, the design of its visual and marketing language: Designing ads, banners, campaigns, logos.

Marketing Designer ( Branding ,Marketing & Digital ) - UD studio

Funjoya Festival

The largest student festival in Israel .

The role consists of : 

• Multitasking 
• Management, organization and ongoing operation of tasks 
• The ability to drive and move processes & coordinate schedules ,meeting targets

Service Center

z-bar

Bartender

Cassis Resturant

The role consists of : 

• Excellent human relations and tolerance 
• Service awareness and professionalism

Hostess 

Caffe Mada

Graduate of "Real Time"-  The leading bartending school in Israel

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2015-2016 - Barman, Cafe Science Rehovot

The job included: 

• Bar management
• Training and mentoring of new employees
• Teamwork and cooperation
• Optimal Functioning under Stress Conditions

IDF - Israel Defense Forces

The IDF Intelligence Branch is part of the Israeli intelligence community responsible for collecting and analyzing military intelligence. The Intelligence Branch operates in coordination and in conjunction with the other intelligence services, according to the definition of their purpose.

I Receiving a medal of excellence from the base commander.

The job included :

• Command, training and training with senior officials, new soldiers, and the Intelligence and Communications Corps
• Organization and management in carrying out routine and emergency tasks: telephone answering, task control and working with classified material
• Initiative and professionalism, seriousness and responsibility

Code & Security (  Security and Intelligence Service, Intelligence Corps)

29 years old from Tel Aviv,  Graphic designer for 5 years, a UX UI designer and specializes in the worlds of marketing & digital/products. Photographer & editing videos. Today I learn Ai , complex design.

What am I looking for?
Position in the worlds of Ux ui, hi-tech, product, fintech, digital designer, graphic design.

What do I bring with me?
I bring with me humanity, sociability, a smile and joy of life. Loves to lead projects, responsible and orderly, assertive and a pleasant team member with knowledge and experience, an aesthetic and precise eye as a designer, experience in branding and design with a good vibe and love to learn new things, grow and develop, crack challenges and advance in the worlds of design and UX UI.

Of course, has advanced skill, knowledge and mastery of the standard design tools in the industry - Adobe Creative InDesign, Photoshop, Illustrator, XD, Figma, Premiere Pro and After Effects and CapCut app. 
Ai -Chat GPT, Midjourney .

Of course there is a portfolio and a contract - send me a message 💬
Have a lovely day! 🌸

Taplio

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