9Y Logistics 

• Managing local and cross border shipments on daily basis
• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into operating system
• Track and trace shipments as required
• Utilize Process Monitors and Workflows on daily basis
• Ensure timely movement and delivery of freight to customers
• Ensure documents are timely sent to customer or broker for 
customs purposes
• Interact with our customers in arranging their shipments, 
exceeding customer service expectations
• Contribute to maintain strong relationships with suppliers 
(transporters, trucking companies, and others)
• Always meet compliance to regulations. This includes internal 
policies and procedures such as Operational Process Standards 
(OPS) and external government regulations or customer’s policies / 
requirements.
• Understand department process flow, constantly looking for areas 
of improved efficiency
• Ensure all customers' standard operating procedures are followed 
and updated
• Overseas communications, timely responses to emails and requests 
(internal and external)

Customer Service Executive and Logistics Coordinator at 9Y Logistics

SV Consulting Engineers & Constructions

OFF SITE:
➢ Preparing Shop Drawing as per the Requirements in AutoCAD and get it Approved with my
Manager to process Further.
ON SITE:
➢ Supervising workers, subcontractors and work activities.
➢ From start to finish, to make sure the work being performed is structurally sound. They
follow governmental regulations, address environmental issues and comply with local codes.
When state and federal inspectors visit the site, I may lead them around and answer
questions
➢ Preparing and presenting site inductions, safety briefings and toolbox talks.
➢ Assessing and managing safety hazards.
➢ Ensuring appropriate site rules and welfare facilities are in place.
➢ Attend witnessing on site specially if there are some technical issues to be resolved
➢ Review the test documents submitted prior to witnessing
➢ Keeping documentations safe and backed up.
➢ Updating the daily site progress report and discussing it with the managers.

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