Chioma Ofoha's Linkedin Analytics

(1) With over four years of experience as an executive/personal assistant and 5years as a customer success manager, I have developed and honed the skills and competencies required to provide exceptional service and support to clients and brands. I am passionate about customer success and satisfaction, and I have helped increase customer loyalty, retention, and satisfaction rates by over 35% in my current role at Omasclothier, an online fashion retailer. (2) My expertise includes customer service operations, Zoho CRM, client onboarding, troubleshooting, and handling irate customers. I also have a proven track record of providing personalized administrative support to the CEO of Spruce Global Synergy, managing calendars, appointments, travel arrangements, household finances, social events, and confidential information. I am always eager to learn new tools and techniques to enhance my performance and deliver value to my employers and customers. My goal is to leverage my skills and experience to contribute to the success and growth of Omasclothier and its customers.