Oliver Cook's Linkedin Analytics

As the Chief Commercial Officer and a board member at Transcom, I lead the global sales and business development organization, the CDO Department, Global Solutions- and Bid Management, Advisory, and marketing functions of a leading BPO/ITO/Digital service provider with over 33,000 employees across +30 countries. With more than 20 years of experience in the industry, I have a proven track record of delivering transformational and innovative solutions that enhance customer satisfaction, loyalty, and retention. My core competencies include strategic sales, large deal management, AI strategy and go-to-market, digital transformation, business modeling, product development, and supervisory board management. I have successfully executed complex BPO carve-outs, M&A deals, and build-operate-transfer projects with leading companies across various sectors. I am passionate about leveraging AI and automation to create smarter people experiences that drive business growth and value.