PostFinance Ltd

Lead Reserach & Foresight | Innovation Manager | Deputy Head of Innovation at VNTR

VNTR | Innovation & Venturing

Lead Reserach & Foresight | Innovation Manager | Deputy Head of Innovation 

CREAHOLIC - We are professional inventors.

Training
- Human Centered Design Trainer for clients from various industries
- Organizational Lead of training department

Consulting & Design / Co-Creation
- Support companies in product and service development with Human Centered Design / Design Thinking methodology (Qualitative Research, Personas, Idea Generation, Rapid Prototyping, Testing, etc.)
- Design User Experiences in diverse fields 
- Consult teams in their transformation journey in order to release their full creative potential

Human Centered Design Consultant and Trainer, CX Designer

Swisscom

Support Swisscom Security with Design Thinking methodology to support transformation into a Human Centered Security: 
- Co-Creation in Security Projects and support the development methodologically with Design Thinking (Design Research, Creative Idea Generation, Prototyping and Testing) to ensure a Human Centered focus in projects.
- Coaching Swisscom Security in tackling cultural challenges.
- Coaching and Facilitating Swisscom Security in creative workshops.
- Challenge efforts from Swisscom Security from the users/customers point of view.
- Training people from Swisscom Security in using Design Thinking tools and methods.
- Support in communication and branding (writing script and directing the Swisscom Security movie).

HCD Workouts 
Preparation, execution and review of "Human Centered Design" courses (2-day courses)

Human Centered Design CoCreator

Vetica Group

- Independent handling of projects in different industries: analysis, conception and strategy in the area of Brand Design
- Application of User Centered Design; Service Design & Customer Journeys
- Assistant in areas such as: branding, illustrations, interaction design (web & app)
- Creation of graphic documents
- Research work
- Preparation and execution of presentations and workshops
- Administration and communication in German and English (internal & external)

Strategic Design Consultant

Deutsche Bank

- Applying the innovation method Design Thinking
- Working in an interdisciplinary team
- Rapid prototyping 
- Analysis with the help of different creativity techniques 
- Involving the end-user in the process
- Presenting prototypes and findings (includes storytelling)
- Preparing of events
- Conducting interviews
- Organizing and conducting Design Thinking workshops
- Projectmarketing

Design Thinking Intern

Starbucks

- Preparing and selling of high-quality beverages
- Optimal and friendly service 
- Acquiring knowledge of topics related to coffee

Barista

- Assistant to Head and Content Curator of the BrandGym 
- Assistant to Event Manager
- Assuring good working order of the facilities (BrandGym)
- Collect ideas, procure and maintain the interior of the workspace
- Co-devising and realizing team-events

During the internship, I was a participant at the internal Human Centric Design training course, which helped me to adopt a mindset and attitude favourable to problem solving.

Intern - Design Academy

- Responsible for the shift 
- Supporting baristas regarding teamwork, atmosphere and performance
- Administrative tasks 
- Preparing and selling of high-quality beverages
- Optimal and friendly service 
- Acquiring knowledge of topics related to coffee
- "Warehouse specialist" (weekly orders and controlling)

Shift Supervisor

I am a Design Thinker and problem solver, 
advocate of customers and a critical mind.
I am a constantly curious creator,
Design enthusiast and a dreamer.
I am intrigued by things that are different, aesthetic, old and new,
passionate about the beauty of life and an optimist too.

With a background in industries such as Food & Beverage, Banking, Branding, Telecommunication as well as Creativity & Innovation, I continuously question the status quo and love to create experiences that are meaningful.

My expertise lies in Human Centered Design / Design Thinking methodology, Innovation and Branding.

Feel free to contact me – whoever you are. 



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