Arkus, Inc.

As a Salesforce Implementation Project Manager, my skill set extends beyond traditional project management. With expertise in CSS and HTML, I design and customize sites using Experience Cloud, ensuring seamless user experiences.

Additionally, I have hands-on experience implementing and utilizing the NPSP (Nonprofit Success Pack) platform, maximizing the impact of nonprofit organizations.

Throughout the implementation lifecycle, I own project delivery, collaborating closely with sales teams to scope projects and develop comprehensive Statements of Work (SOW).

Nurturing client relationships is crucial, and I engage with clients to gather key requirements, tailor solutions, and provide comprehensive training programs.

Adapting existing methods and procedures, I create alternative solutions for complex problems. I configure solutions with Salesforce products, automations, and data migrations, while also utilizing third-party tools when needed.

Maintaining clear communication, I deliver regular status reports and collaborate with the internal technical team to ensure successful project outcomes.

In summary, I bring a holistic approach to project management, technical expertise, and a focus on client success, resulting in exceptional project delivery and strong client relationships.

Salesforce Implementation Consultant

Clicked

Clicked is an innovative virtual work experience program that empowers learners by providing them with unparalleled access to hands-on learning opportunities, enabling them to explore diverse careers, build essential skills, and successfully launch their professional journeys.

Through strategic collaborations with corporate training partners and forward-thinking employers, Clicked goes beyond traditional education by offering learners real-world learning experiences. These immersive opportunities not only broaden their understanding of different industries but also equip them with the practical skills and knowledge necessary to excel in the workplace.

By bridging the gap between education and employment, Clicked opens doors for learners, empowering them to make informed career choices and embark on meaningful professional pathways. Through this transformative program, learners gain invaluable insights, develop critical skills, and gain the confidence needed to thrive in today's rapidly evolving job market.

Clicked Learning Community Member 

Talent Stacker | Salesforce Career Development Program

As a seasoned Salesforce Professional, I take charge of leading client sessions and meticulously gathering and prioritizing requirements (user stories) to create comprehensive solution documentation. Conducting weekly sprint review meetings, I ensure the seamless prioritization of enhancements within the sprint backlog.

To foster complete understanding and adoption of customizations, I develop end-user training documentation and conduct engaging workshops. I also specialize in crafting user interface customizations, including lightning layouts and page layouts, to enhance user management and streamline workflows.

Guiding a team of individuals driven by a passion for continuous learning, I facilitate their exploration of best practices within the Salesforce ecosystem. To remain at the forefront of industry trends, I actively participate in live workshops focusing on key Salesforce professional topics.

In order to address diverse business needs, I employ a range of automations, including flows, email templates, assignment rules, Salesforce web-to-lead, and Salesforce email-to-case. Additionally, I take ownership of maintaining and optimizing Salesforce security, ensuring the ongoing effectiveness of roles, profiles, permission sets, and sharing settings.

Continual professional growth is paramount to me, and I consistently sharpen my skills in areas such as business requirement gathering, solutioning, implementation best practices, system development, software design, and organizational skills. By embracing these responsibilities, I consistently strive to deliver exceptional results as a high-caliber Salesforce professional and valuable employee.

 Salesforce Certified Administrator

Hip2Save.com - Hip Happenings, LLC

In this role, I was responsible for measuring, reporting, and optimizing online communities for two websites with over 700K daily unique visitors, social media accounts with a 5.3+ million reach, and 43K text subscribers. My job was to ensure that our customers could connect with our brand in a meaningful way through these channels.

To improve business processes and facilitate solutions for pain points, growth goals, sales, and communication, I documented and analyzed social media data. By using data analysis, we were able to better understand our customers' needs and preferences, and provide more targeted and effective solutions.

I also utilized CRM tools for project implementation, marketing campaigns, client relationships, status reports, and documentation. These tools allowed us to manage our projects effectively and efficiently, while also keeping our clients informed about the progress of their campaigns. I'm proud of the work I've done to help connect customers with brands.

Digital Advertising Specialist & Customer Engagement Specialist

College Life Made Easy

In this role, I was responsible for preparing, monitoring, and reporting on defined performance metrics to drive value and efficiency towards budget and business goals. This meant that I was constantly analyzing data to see how we could improve our performance and make the most of our resources. By tracking our metrics closely, we were able to make informed decisions about where to focus our efforts and resources.

I also created consistent and meaningful digital content to promote the company's unique voice, build trusted customer relationships, and community growth. Whether it was writing blog posts, designing infographics, or producing videos, my goal was always to create content that resonated with our customers and helped to build our brand. I took great pride in crafting content that was not only informative and engaging but also aligned with our overall business objectives.

I believe that my experience in preparing and monitoring performance metrics and creating digital content has given me a unique perspective on how to drive value and growth for businesses.

Marketing Specialist & Digital Strategist

Cuckoo For Coupon Deals

In this role, I had several key responsibilities. I was responsible for analyzing website data in order to develop content that would support our business goals. This involved closely monitoring user behavior and engagement metrics, and using this information to shape our content strategy. 

I managed a team and provided ongoing support and training to ensure that they were equipped with the skills and knowledge necessary to excel in their roles. 

I also created documentation to streamline the process of recruiting, interviewing, and onboarding new hires. I am proud to say that our team was able to achieve some impressive results during my time in this role. We were able to increase sponsorship opportunities by a whopping 500%, and we were also able to increase our monthly pageviews from 50K to an impressive 700K.

Social Media Manager & Digital Content Manager

I am a Salesforce Certified Administrator with a proven track record in optimizing productivity and streamlining processes. With hands-on experience on the Salesforce Platform, I bring a strong analytical mindset to drive efficiency and deliver impactful results.

Check out my portfolio to learn more about my experience: https://collegelifemadeeasy.com/jen-olson-portfolio/

With over 14 years of experience in the digital space, I specialize in leveraging data analysis to assist companies in implementing and optimizing the Salesforce platform. I possess extensive expertise in the art of designing and customizing Experience Cloud solutions, enabling me to create exceptional user experiences that seamlessly connect and engage with audiences.

Building and nurturing positive relationships with partners, clients, and colleagues is at the core of my approach, while continually adapting and learning new business processes.

To me, business is more than just numbers—it's about fostering meaningful relationships and forging connections that drive success. If you're seeking someone adept at thriving in fast-paced and dynamic environments with tight deadlines, I'm the person you're looking for.

Beyond my professional pursuits, I am passionate about gardening, family, maintaining a healthy lifestyle, and indulging in science fiction. These interests contribute to a well-rounded perspective that fuels my dedication to personal growth and success.

Taplio

Jennifer O.'s Linkedin Analytics

Jennifer O.

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Jennifer O.'s Linkedin Analytics

Jennifer O.

Want to drive more opportunities from LinkedIn?

Jennifer O.'s Linkedin Analytics