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I'm a Salesforce Solution Architect with a track record of optimizing productivity and streamlining processes across various Salesforce clouds, including NPSP, NPC, Sales Cloud, and Service Cloud. From scoping to training, I handle end-to-end implementation projects, ensuring accessibility is a top priority to cater to users of all abilities. With over 16 years of experience in the digital realm, I specialize in leveraging data analysis to guide companies in implementing and enhancing the Salesforce platform. My expertise extends to designing and customizing Experience Cloud solutions, creating seamless user experiences that foster engagement and connectivity. In addition to my administrative and project management skills, I bring development experience in Apex, LWCs, HTML, and CSS to the table. While I'm not an expert in Apex, I am proficient in conducting code reviews, writing Apex code, and developing LWCs. This developer mindset, combined with my implementation experience, gives me a unique advantage as I can effectively liaise between development and administration teams, ensuring smooth collaboration and alignment of objectives. As a Business Analyst, I excel in understanding client needs and crafting technical Statements of Work to address their business challenges effectively. My approach emphasizes building and nurturing positive relationships with partners, clients, and colleagues, while continually adapting to new business processes. Beyond driving results in fast-paced environments, I am passionate about fostering meaningful connections and contributing to personal growth. Outside of work, you'll find me indulging in hobbies like gardening, prioritizing family time, maintaining a healthy lifestyle, and enjoying the world of science fiction. If you're seeking a versatile professional who thrives in dynamic environments and values accessibility and inclusivity, I'm the ideal candidate for your team. To learn more about my experience and projects, feel free to explore my portfolio: https://jennifer-m-olson-dev-ed.develop.my.site.com/salesforceportfolio/s/
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