Newzone System Concept

•	Responsible for using data to inform business decisions and drive the development of innovative solutions.
•	Collaborating with the software development team to develop and implement data-driven solutions for clients.
•       Conduct research to support ongoing projects, building predictive models and machine learning algorithms.
•	Responsible for creating reports and visualizations to present data in a clear and concise manner to stakeholders in the companies patronizing us , including executives, managers, and marketing team.

Data Analyst

Access Bank Plc

● Developed and implemented an integrated customer marketing plan, which addressed wealth creation, wealth preservation, wealth enhancement and lifestyle enhancement; this was achieved through an in-depth analysis of the customer’s balance sheets so as to identify opportunities and match these opportunities to products/solutions provided by the bank.
● Grew portfolio profitability through the utilization of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
● Increase in Liability by 250% and risk assets by 500% in my current role as a client service manager. Ensured profitability and meeting of all set targets.
● Coordinated the effective use of Power BI in gaining insights that lead to improved sales, profitability, reporting and customer retention.
● Utilized a predictive churn model designed for the bank’s retail segment which led to the effective reduction of customer churn rate which also led to incremental growth in liability.
● Created visually impactful automated strategic dashboard. Developed, financial objectives forecast and business plans.
● Evaluated business performance and shared sound and actionable insights on a proactive basis.
● Oversaw all business functions and activities in the branch. Coordinated all sales and retail marketing functions in the branch, among colleagues and support staff.

Branch Manager (Client Service Manager) 

Diamond Bank Plc

● Drove strategic decision-making by leveraging comprehensive data analysis skills, playing a pivotal role in shaping emerging business segments. 
● Headed a dynamic team focused on customer churn analysis, service improvement, and process optimization. 
● Worked on the implementation of data-driven marketing strategies, resulting in notable market share growth. 
● Instrumental in developing and maintaining robust data models, dashboards, and reports. 
● Presented actionable insights to senior management, enhancing strategic planning. 
● Ensured adherence to stringent data governance standards, contributing significantly to the bank's transformative journey.
● Coordinated key functions in fraud detection, KYC, AML, and EDD activities.
● Collaborated in developing and implementing marketing strategies for emerging business segments.

Emerging Businesses Data Analyst

● Led the Sales and Services Team in my branch which involved me supervising a sales team of 9 staffs.
● Spearheaded the successful implementation of a project that co-branded student ID card/ debit card for over 20000 students of a tertiary institution. This contract was renewed annually till 2016.
● Coordinated retail marketing functions in the branch among colleagues and support staff.
● Oversaw account review, analysis, processes, monitoring and customer satisfaction.
● Handled customer complaints about resolution, and took charge of customer behavioural management, articulation of accounts requirements and other sales functions relevant to customer needs.
● Led the customer service desk operations and pioneered the customer service desk in a new branch.

Sales and Sevices Officer

● Ensured consistent growth in BDO balance sheet from 2011 to 2016. Ensured growth in product sales (ATM cards by 30%).
● Generated new revenue opportunities for existing and prosperous customers.
● Provided overall guidance and direction in the execution of the BDO function and activities.
● Reviewed key BDO activities and performance reports, taking appropriate actions to ensure business objective are achieved.
● Prepared presentation and other marketing materials, periodic preparation of management report on activities of the BDO at MPR.
● Built strong relationships with relevant stakeholders and selling bank product to customers.
● Developed opportunities and led a team driving for efficient service delivery in the BDO that impacted positive value for the oil and gas business sector to get the desired income.
● Provided innovative financial solutions to customers' requirements by maximizing the value of the business option and taking due diligence on all risks.

Personal Banking Officer

An highly efficient and results-oriented Data Scientist/Analyst with a proven track record spanning over 11 years in the Financial and Technology sectors in various roles. Proficient in Python, Excel, SAS, R, Tableau, Power BI, and SQL, I bring a comprehensive understanding of diverse data analysis tools and libraries. My expertise lies in developing and implementing predictive models, delivering scalable solutions to complex business challenges, and driving continuous business improvement. With exceptional people management skills, I excel in problem-solving, technical analysis, leadership, and effective communication. My attention to detail and strong aptitude for teamwork make me a valuable asset to any data-driven project.

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