Tezza Business Solutions Ltd

Software Quality Assurance Engineer with MTN Nigeria (Contract)

Software Quality Assurance Engineer

Create test environment, test script, test conditions, execute test, manage defects and estimate efforts of test activities.

Maintain and improve test automation: Write automated test scripts and work with fellow team members to increase the scope of our automated test framework.

Work with development team to assist in preparation of test plans for enhancement and  fixes on applications.

Good knowledge of defect management and tools like JIRA.

Perform integration testing, system testing, regression testing and reviewing test cases.

Good knowledge of requirements testing, design testing and reviews.

Provide UAT to internal clients when required and completing various types of tests and documentation in accordance with company and team policy.

Test Analyst

PricePointe Wholesale Club

•	Oversaw the client relationship team and ensured they nurtured long-term relationships.

•	 Managed client/customer data using CRM programs. 

•	Conducted business reviews using CRM programs. 

•	Oversaw customer data and account management. 

•	Used CRM programs and CRM tools to analyze and resolve escalated client issues.
 
•	Managed and trained resources to ensure quality and consistency of service to customers.

•	Scheduled and conducted status meetings with appropriate development resources and customers.

•	Managed and developed strategies for building relationships and aimed to provide a consistent, positive experience to every customer.

•	Developed client relationships and understanding of client business and product installations to identify service needs, and planned service delivery. 

•	Built and maintained profitable relationships with key customers.

Customer Relations Supervisor

Minimum Stock level monitoring and maintenance.

Locate vendors of materials, equipment or suppliers and interview them to determine
product availability , quality, cost, and terms of sales.

Review, create, and evaluate routine purchase orders for supplies and services.

Ensure compliance with applicable policies and procedures; monitor purchasing contracts for renewal.

Track purchase orders and work with vendors on issues and product quality.

Manage suppliers and engaged in strategic Market Research Analysis to better facilitate
cost savings and efficiency for the company without compromising quality delivered.

Maintain good professional relationship with suppliers.

Participate in supplier evaluation and vendor ratings to determine supplier performance.

Provide support to the procurement manager: Prepare weekly procurement reports and market analysis.

Procurement Specialist

Oversaw team of inventory / warehouse employees. 

monitored the productivity of team members and managed the adequacy of  warehouse inventories.

Managed inventory tracking system to record deliveries, shipments and stock levels.

Implemented warehouse storage planning, supply, and control of the inventory.

planned and implemented an effective warehouse access control system to mitigate theft and pilferage.

 Evaluated deliveries, shipments and product levels to improve inventory control procedures.

 Analyzed daily product and supply levels to anticipate inventory problems and shortages.

Operations & Inventory Control Supervisor

As a Software Quality Assurance Engineer, I ensure awe-inspiring software solutions that captivate and thrill. With my expertise in Selenium Java and API testing, I uncover elusive bugs, troubleshoot with finesse, and achieve perfection in static testing. By saving my company over 50 million naira monthly, I protect its reputation from software mishaps. With a proven track record of expanding a customer base of over 70 million, I elevate software experiences to extraordinary levels. 
Let's join forces and take your software quality to unparalleled heights.

Taplio

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