National Youth Service Corps

●	Developed comprehensive manuals and user guides, resulting in a 30% decrease in customer support queries by enhancing user self-service capabilities
●	Collaborated with software developers and product managers to ensure technical accuracy and relevance in all documentation, aligning with NYSC's commitment to high-quality content.
●	Implemented feedback mechanisms on documentation pages, improving content quality based on user interactions and increased the documentation satisfaction score by 25%
●	Utilized DITA-XML tools to manage and streamline content creation, supporting content reuse and maintaining consistency across multiple documents.

Technical Content Writer

DANEMM TRADING

●	Assisted in the writing and editing of technical documents including FAQs, how-to-guides, and online help sections, integrating SEO best practices to increase visibility 
●	Engaged in continuous learning about new technologies to remain highly effective in a rapidly evolving tech environment, aligning with Danemm's emphasis on innovation and continuous improvement.
●	Supported documentation lifecycle management from drafting to publishing, ensuring all content was up-to-date and met Danemm's editorial standards and technical accuracy.

Content Writing Intern

Spectranet Limited

• Collaborated with the company's cross-functional teams to design and implement a unique web and mobile ecosystem that improved the company's ability to analyse and manage business 

•Developed a data analysis dashboard for the company which helped the suppliers which increased supply accuracy by 60% 2hile working closely while working with global cross-functional teams internally

IT Support & Product Analyst Intern 

I am a computer science graduate with 1+ years of experience in product management, who demonstrates skills in developing software products(Saas) using agile development, Jira, Tableau, Flutter(Dart) programming; and also possess some practical knowledge of backend development and database concepts with interface design and implementation. 

An empathic and collaborative team player with the ability to manage and complete projects on time with little or no supervision.

 I am eager to join a growth-oriented team to learn and leverage strong product management skills to maintain efficient products and build reliable software products for businesses.

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