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Hey I'm Hakan, a Customer Success veteran on a mission to make customer success strategies accessible to all. With 20+ years in the software industry, I've become a thought leader in customer success management, recognized as one of the "Top 10 Customer Success Influencers." I authored the best-selling book "How to Become a Customer Success Manager," acclaimed as a must-read by leading CS platforms. As founder of The CS Café, the #1 weekly Customer Success Newsletter, I lead a global community of 3,000+ CS pros across 80+ countries worldwide. We explore innovative retention strategies, engagement best practices, and cutting-edge tools to drive business growth and customer loyalty. My additional niche communities include: • Sales Career Hub: Weekly sales insights and remote career opportunities (SalesCareerHub.com) • Marketers Remote: Weekly marketing insights and remote jobs (MarketersRemote.com) • TopCSjobs & JobsAI: Latest remote jobs in CS and AI • The Success Pod: Personal development lessons from the world's greatest leaders (TheSuccessPod.com) • Photo Cultivator: Weekly photography tips and best gear recommendations for all levels from beginner to pro (PhotoCultivator.com) Connect and Grow: • Subscribe to my newsletters for exclusive industry insights • Explore sponsorship opportunities to reach engaged audiences • Book personalized coaching sessions or team workshops. Here's to your success! -Hakan
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