GovTribe

GovTribe is a Federal Market Intelligence SaaS platform that empowers teams to Know More, so they can Win More using cutting edge AI, Machine Learning, and a best in class Success team.  

With hundreds of millions of records, millions of unique user interactions every month, and complex data as well as processes in the Federal Space, GovTribe AI provides unparalleled insight into the US Federal Market.

Head of Customer Success

PunchOut2Go

PunchOut2Go (now TradeCentric) is the leading e-commerce integrator streamlining the B2B purchasing process across the Globe. 

From shopping, through purchasing, and invoicing, organizations from around the world are utilizing TradeCentric to automate their procurement processes, saving time, money, and minimizing administrative tedium for Operational and COGS purchases. 

Regardless of your e-commerce platform, procurement system, inventory management system, etc. TradeCentric will work for you.

Head of Delivery

WorldStrides

WorldStrides is an international education travel provider that creates unique learning experiences for all ages and programs. 

From K-12 to University Education to Sports Programs, WorldStrides has an experience that will resonate with your students across the globe and make a lasting impact on their lives.

Technical Program Manager and Engagement Leader

PunchOut2Go (now TradeCentric) is the leading e-commerce integrator streamlining the B2B purchasing process across the Globe. Previously, we implemented e-commerce platforms (like Magento) and with that experience offer unparralled insight into the overarching e-commerce processes making us a unique partner that will provide you unparralled value. 

From shopping, through purchasing, and invoicing, organizations from around the world are utilizing TradeCentric to automate their procurement processes, saving time, money, and minimizing administrative tedium for Operational and COGS purchases.

Senior Implementation Manager and PMO Lead

Bell Construction

Bell Construction was a local construction provider where no job was too small for us to ensure your home or local office created the environment you were looking for. From new builds to repairs as you went to sell your home, we are available to ensure your best possible experience with quality construction. 

I was successful in improving profits by 20% by accurately estimating jobs, streamlining project schedules, and analyzing costs to minimize unnecessary expenditures. The Owners consistently counted on me to complete several simultaneous home builds and housing remodels while meeting time and budgetary constraints.

Project Manager

Purdue University

I supported student athletes and disabled students by teaching best practices, customizing lesson plans, and teaching content for Spanish, Italian, Sociology, Communications, Speech, Criminal Justice, and Law courses. To increase students' recall and comprehension, I produced assignments, PowerPoints, and presentations for each individual.

Tutor

Espresso Addict and Strategic Problem Solver ▸ SaaS Leadership | Rapid Corporate Growth | Solutions Architecture | Technology Integration | Customer Success

As a seasoned Growth Leader with a decade-long track record, I specialize in crafting bespoke solutions and enhancing operational processes to maximize client satisfaction. My ethos revolves around fostering enduring relationships grounded in trust and consistent delivery.

Currently steering the Customer Success division at GovTribe, I've championed the integration of in-depth automation and data-driven strategies to revolutionize our customer experience. Proud to highlight that under my leadership, we've:

Broadened our reach to thousands of unique platform users monthly.
Drastically curtailed customer churn to a mere 3%.
Witnessed a surge in NPS scores by 150% in a half-year span.

With a fervor for untangling intricate challenges and ideating avant-garde strategies, I am always eager to collaborate with visionary leaders to drive collective success.

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