Hugo Paiva

Consultor Organizacional e de Recursos Humanos

Manuel Champalimaud Group

The Manuel Champalimaud Group is a 100% Portuguese Group that combines interests in several business areas.
It invested in sustainable and diverse structures, from the North to the South of the Country, with a particular interest in the sectors of Energy, Food Logistics, Moulding, Plastics, Tourism, Leisure, and Agro-industry.
In addition, Manuel Champalimaud SGPS holds important stakes in listed companies incorporating the PSI 20 index, aiming at ensuring both regular income and risk diversification.
Managing several companies with an HC of more than 1200 FTEs, taking responsibility for the entire HR, Organizational Development, and Internal Communication

Organizational Development and Internal Communication Director | HR

DPD Portugal

Partner with executives/stakeholders to implement plans that stimulate growth, increase sales, and maximize customer satisfaction. Direct HR projects involving recruitment, selection, succession planning, onboarding, training, and career development plans that support the company’s long-term strategic vision. Spearheaded administration of compensation packages and benefits programs to attract, engage and retain employees through competitive plans aligned with budgets, job market expectations, and legal regulations. Design and review wage/salary/bonus structures to ensure employees are rewarded for accomplishing targets. Advise managers on ways to navigate employee relations and staffing problems.
●	Defined leadership development process that increased succession readiness.
●	Design recruitment, selection, and talent pipeline strategic plans that lowered the time taken to fill positions, and deal with the high volumes of rapid recruitment needed.
●	Built high-performing teams through leadership engagement, goal alignment, and team/individual coaching.
●	Enabled ongoing support for diversity, equity, and inclusion requirements concerning fair compensation practice.
●	Assured efficient onboarding by incorporating a people process that tracked staff from hiring through termination stages.
●	Standardized HR processes that improved company work structures and boosted teamwork through data-driven analysis.
●	Produced and integrated a new cultural framework focused on career management and talent retention/development encompassing core competencies and corporate values.

Human Resources Director

Flying Tiger Portugal

Acted as Change Agent focused on improving service offerings and facilitating profit growth. Navigated complex HR, benefits administration, payroll, and performance and workforce management processes. Demonstrated understanding of legal, compliance, applicable workplace regulations, and company policies to manage employee relations cases. Headed training, leadership development, and succession planning to ensure staff were equipped with skills to achieve outlined objectives. Documented investigations of allegations involving discrimination, harassment, policy violations, and discipline notices.
●	Coached unit mangers on solving issues and implementing corrective actions for performance management challenges.
●	Directed integration of modified HRIS systems that provided consolidated database for record management, applicant tracking functions, employee demographics, and transactional entry.
●	Suggested policy, procedural, and process improvement opportunities that helped department managers deal with organizational, people, and change-related matters.
●	Served as Internal Consultant by analyzing business trends/key metrics, providing daily guidance on policy creation, addressing daily staff needs, and solving complex employee relations.
●	Built a culture of high morale, accountability, and transparency by managing daily business challenges and overseeing recruitment initiatives in preparation for business expansion.

HR Director

STANLEY Security

Redefined business model and mapped capability and skills requirements, while allowing all employees/partners customer focused. Formulated well-defined organizational culture through strategic storytelling of business values. Designed sustainable reward and recognition structures for retaining and motivating staff. Provided leadership by coordinating infrastructures and offices Assured compliance with internal/external regulations, policies, and procedure related to Quality and EHS. Maintained program for protection of employees. Evaluated existing business systems and executed mitigation plans in response to anticipated risks. Cultivated and preserved strong relationships with clients, internal stakeholders, and cross-functional teams.
●	Applied Lean methodology for transformation projects to embed valuable HR and business solutions across departments.
●	Development and implementation of a new cultural model, with special focus on customer satisfaction and retention.
●	Designed project based on effective improvement regarding management of daily interactions with 15K clients.
●	Introduced processes required by Quality (ISO9001), Environment (ISO14001), and Safety (OSHAS18001) references.
●	Formulated integrated EHS & Quality system with profound impact on business and culture model changes.
●	Steered global HR initiatives, such as sales hiring process/efficiencies, assessment tools, and onboarding project.
●	Designed, and executed, oversaw financing processes that streamlined training, Economic Modernization Incentives program, National Strategic Reference framework specially, and POPH with €1.2M budget and 20K+ training hours.
●	Handled labor, commercial, corporate, quality, and public legal issues with by engaging with lawyers and external entities.
●	Maintained company’s corporate image and brand by navigating marketing and PR functions.

Human Resources, EHS & Quality Director

Foreva

Managed Recruitment and Selection, HR Administrative Processes, Performance and Evaluation Process, Career Management, Compensation and Benefits, Payroll, Time Attendance, Health and Safety, Training, Company Business Model and Organizational Redesign.

Direct report to CEO. Member of Executive Committee.

Umbelino Monteiro, SA

Managed Recruitment & Selection, HR Administrative Management, Performance Evaluation Process, Payroll, Time Attendance, Health & Safety, Training, and the Organizational ReDesign focused on Operations/Production.

Improved the Variable Compensation and Incentive Plans, focused on performance of Excellency.

Managed the reorganization of Operations/Manufacturing team, with the recruitment of 50 HC, and with the reorganization, optimization and strategic deployment to meet business rhythms and needs.

Supermercados Ulmar

Worked in HR core areas, such as Recruitment and Selection, HR Administrative Management, Payroll, Time Attendance, Health and Safety, Training.

Human Resources Technician

With over 20 years of experience in human resources, organizational development, and internal communication, I am a strategic and solution-oriented leader who helps diverse businesses achieve their goals and optimize their performance. Currently, I am the Organizational Development and Internal Communication Director at Manuel Champalimaud Group, a 100% Portuguese group that combines interests in several sectors, such as energy, food logistics, tourism, and agro-industry.

In this role, I manage several companies with a human capital of more than 1200 full-time employees, taking responsibility for the entire HR, organizational development, and internal communication functions. I design and implement plans that stimulate growth, increase sales, and maximize customer satisfaction while aligning with the group's vision, values, and culture. I also spearhead talent acquisition, retention, and development initiatives, as well as compensation and benefits programs, that attract, engage, and reward employees. Additionally, I advise and coach managers on employee relations, performance management, and succession planning issues, using data analytics and best practices to support decision-making and problem-solving.

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