City National Bank

• Worked in First Line of Defense (1LOD) on tactical and strategic solutions for data governance, integrity, and management for CCAR Reporting
•	Responsible for front-end quality control of client and loan information in Loan Accounting 
•	Systems, maintenance of loan level data quality checks, data validation and data reconciliation between source documents and systems of record
•	Ensured accountability and ownership of the data quality for all data attributes and elements including pipeline submissions and boarded loans
•	Ensured compliance with the Bank’s regulatory data governance policies, standards and operational procedures
•	Reviewed and validated of credit and regulatory data attributes and elements within the data templates provided by the Data Governance and Data Management teams
•	Worked with each Business Unit to remediate all Fed Edit Check failures, missing financial data and remediation action plans to ensure that corrective actions are appropriate, properly documented and achievable, and resolved in a timely manner
•	Worked on cross business and technology data programs initiatives to improve reporting and future state initiatives

Regulatory Compliance Analyst

Wells Fargo

•	Contributed to successful milestones of meeting deadlines 7/9/19, 9/12/19, 12/24/19, 12/1/20
•	Responsible for reviewing, digitizing, and publishing terms of Qualified Financial Contracts 
•	Analyzing and safeguarding each document record is QFC Stay Compliant upon completion
•	Working on high priority initiatives to improve internal controls, efficiencies and increase regulatory compliance 
•	Enhancing business process for all lines of business to reduce risk and contribute to positive results for Counterparty

Regulatory Policy & Documentation Specialist 

Amalgamated Bank

- Review daily reconciliation and control reports, investigating and resolving exception items (duplicates, unpostables, stop pay, positive pay, ACH filter and blocks)
- Review and prepare daily incoming and outgoing wire transfers
- Prepare, review, verify, process ACH transactions
- Daily review, troubleshooting of Cash Management systems (RDC, Mobile RDC, Online Banking)
- Provide research and support to branch and clients addressing inquires in a timely manner	
- Work closely with Commercial Bankers, Account Executives, and Finance Department to ensure efficiency, integrity, and transparency 
- Recommend solutions to improve system; work with other bank managers to resolve system
and process issues as they arise

Operations Analyst

- Performed audits on all files ensuring boarded accurately on core system and in compliance with company policies and procedures, federal and state laws 
- Reviewed and retained executed loan documents
- Ensured timely filing and recording of security agreements and/or deeds of trust
- Terminated UCC filings and discharge deeds of trust upon loan payoff
- Maintained loan exception report; track all follow-up items, deficiencies, and exceptions
- Monitored collateral insurance and obtain updated evidence as needed
- Recommended solutions to improve system; work with other bank managers to resolve system
   and process issues as they arise
- Worked closely with Relationship Managers, Credit Administration, and Finance Department 
   to ensure efficiency, integrity, and transparency in the loan process
-  Responded to customer inquiries and research problems regarding payments or statements

Loan Servicing Administrator

Arch Mortgage Insurance Company (Arch MI)

- Registered incoming loan files and inputted loan data into system for processing
- Ability to review file for specific documentation in order to assign to correct channel of business 
- Verified lender eligibility and appraiser status for each loan file
- Organized and prepared the loan file to be underwritten
- Reviewed file thoroughly to ensure required documentation is complete, accurate, and valid
- Adhered to performance standards for productivity, quality, turnaround time, and data accuracy
- Coordinated retrieval of missing documentation and information with document imaging team
- Monitored conditions received queue to ensure information is routed to underwriters
- Identified fraud trigger in loan files and obtained Fraud Guard report for underwriter to review
- Maintained exceptional level of customer service by responding to basic inquiries in a timely manner    
- Provided administrative support to Field Underwriting team document retrieval and maintenance
- Answered underwriting support line on customer setup questions, FCRA calls, file status, technical issues 
- Identified and reported system errors in a timely manner while keeping team members informed

Underwriting Support Specialist 

Wells Fargo Bank, N.A.

-Contributed to successful installation of image enabled workflow in application
-Devised test scripts in UAT testing environment for business system consultants and users
-Assisted implementation of new customer Wells Fargo Dealer Services to system 
-Tested design changes to new EZR coversheet for all loan centers
-Assessed CreditView data and refresh fixes/enhancements
-Analyzed data mapping to validate what data successfully interfaced in applications
-Provided feedback on changes to applications to senior and mid level managers
-Participated in testing the functionality of image enabled attribute update to application
-Supported team by testing for implementation of Loan Servicing and Documentation process enhancements

Loan Documentation Specialist

-Contributed to record net income $3.34 billion in third quarter 2010
-Prepared loan documents and processed bookings for Global Banking, Global Financial Institutions and Credit Resolution Group
-Ensured compliance with company policies and government regulations on all loan packages
-Negotiated and determined viable solutions to make deals work while ensuring accuracy and quality
-Cross trained on preparing Commercial Lending loan documents to assist other document teams
-Backed up VP/Loan Admin Manager for assigning document requests and managing work flow
-Supported team by providing and updating resources used in training and cross training efforts
-Assisted VP/Loan Admin Manager in reviewing loan documents and post booking packages
-Provided guidance and feedback as a SME (Subject Matter Expert) for testing Barcode Generator

-Contributed to record loan volume $13 billion in 2006 for our channel 
-Saved company in excess of $3.4 million dollars on LPS project team in system conversion 
-Assisted in achieving a 96% broker satisfaction rating for consistently providing superior customer service 
-Ensured exemplary compliance and quality through company wide audits with consistent results below company and industry threshold (OCC, ERMG, CRM)
-Facilitated with Wells Fargo Post Closing / Loan Servicing to resolve loan document deficiencies
-Provided guidance as a SME (Subject Matter Expert) for mandatory compliance
-Collaborated with project team to create macros to increase efficiency and enhance LPS
-Interfaced with various internal and external clients (sales, treasury, legal, brokers, compliance, closing agents, attorneys, post closing, loan servicing)
-Advised and mentored a team in closing department
-Performed training for closers, loan processors and account executives on closing procedures

Team Lead

Chevron Federal Credit Union

-Initiated pre-closing audit and post funding audit on all files
-Successfully contributed to the organizations expansion of the Real Estate Lending Division
-Instrumental in the implementation of a new mortgage lending software
-Composed a real estate manual as a reference for processes in department
-Drafted loan documents and coordinated loan closings
-Reviewed loan documentation for accuracy prior to funding
-Followed up on documentation required for funding	
-Prepared and processed all wire transfers
-Networked on a daily basis with borrowers, loan officers, accounting, loan servicing, closing agents and information technology

Real Estate Loan Closer

Experience Operational Improvements as a SME (Subject Matter Expert) testing new applications, testing new enhancements in existing applications, reporting & rectifying bugs and developing enhancements with computer programmers, as a result increasing efficiency.  Assisting in reviewing data of System Mergers. Developing test scripts and Writing Procedural Manuals. 

Quick learner, resourceful and highly organized.  A self starter with a willingness to work well as a member of a team.  Keen ability to analyze, troubleshoot, and problem solve.  Dynamic skills in oral and written communication.

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