Pamela Hardy

IterateUX

Provided mentorship for UX Challenge teams & participants.

Mentor

pamela.

Working with start-ups, design agencies, and Fortune 500 companies in e-commerce, enterprise, aerospace, insurance, mental health, and more industries. Deliverables included but not limited to: solving complex problems, strategizing business endeavors to appeal to new users while keeping existing users, product planning.

UX Design & Product Strategy

Photon

Conducted extensive UX research for Alaska Airlines' intranet platform, known as Alaska's World. Additionally, I collaborated with JCPenney in developing a comprehensive and effective design system.

Senior UX Designer 

Chewy

Staff Product Designer for the Supply Chain vertical. Initiated design collaboration with product and development teams. Consulted on product design strategy, including inbound/outbound shipping
and receiving, team member performance management, and software consolidation. This included user interviews, information architecture, business audits, and sprint planning.

Staff Product Designer, Supply Chain

American Family Insurance

Senior UX Designer for the Digital Experience User Experience team. Initiated and led the end-to-end redesign of AmFam’s flagship product by reducing 50% of steps and digitizing 70% of information collected to achieve an easy quote and purchase experience. Promoted workflow optimization across UX, product, and development teams via design sprints and workshops.

Senior Product Designer

LiveArea - a PFSweb, Inc. brand

Senior UX Designer working on brand strategy, information architecture, and design for e-commerce websites and apps specializing in Salesforce Commerce Cloud.

Senior Analyst, UX Design

Pamela Hardy Design

Translating client visions into compelling stories. Expertise in UX/Product design, omnichannel, company strategy, and branding. Guiding the full creative process from concept to execution with a collaborative approach.

Design Consultant

Nordstrom

Senior UX Designer for the Transportation Technology Team. Led UX development for the Shipping and Scheduling process within Nordstrom's Supply Chain. Collaborated with developers, business members, and project managers to design an optimal user experience for MVP launch. Fostered a team culture of close collaboration between stakeholders to create a product of value.

Senior UX Designer

Boeing

UX Lead for Boeing Global Services Data + Digital Enablement. Created and implemented the UX strategy for a suite of products across BGS DDE for training and professional services. Educated existing employees about UX principles and how to apply them to the web, native apps, and AR/VR/MR experiences.

Lead UX Designer

Microsoft

Product Designer within a team of 5 to create and deliver an internal tool for project managers to manage requests for resources such as vendors and additional internal assistance. I created wireframes and visual designs to hand off to the development team.

Product Designer 3 

I solve complex problems with simple, user-centered solutions. I'm passionate about creating impactful designs and fostering creativity within teams. 

Specialties: Product Design, UX Design, UX Research, Creative Direction, Storytelling, Strategy, Mentorship

Visit me: www.pamelahardy.design

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