R N Technologies Pte Ltd

Co-Founder

AIHQ - theaihq.net

🔸 Leading AIHQ in providing tailored training and consultancy services to businesses integrating AI tools like ChatGPT. Currently, I have engaged over 8,000 professionals from various industries, including ACCA, German Malaysian Institute, and Media Prima Bhd, optimising their productivity and efficiency.

🔸 Established the ChatGPT Malaysia Community, growing to 19,000+ members, fostering knowledge sharing on AI best practices.

🔸 Featured on platforms like BFM 89.9 and The Star, discussing the transformative impact of AI in business contexts, contributing to over 60,000 LinkedIn impressions in just three months.

🔸 Delivered 50+ training programs with an average satisfaction rate of 91%, focusing on AI strategies for corporate clients.

🔸 Maintaining a 90% client retention rate, providing continuous AI consulting and support.

🔸 Publishing a bi-weekly AI Digest newsletter with 2,000+ subscribers, sharing the latest insights on AI tools and trends.

Founder of AIHQ - theaihq.net

Gorilla Pictures

🔸 Overseeing the full production lifecycle for diverse media projects, including high-profile, award-winning campaigns like Belanja di Changi (2018) and Welcome Home Joseph Schooling (2016), recognised for their creative excellence.

🔸 Pioneered the cinematic Hindu wedding film technique, achieving over 1,000,000 views on a single wedding film on YouTube, with international media coverage.

🔸 Managed budgets and project delivery for clients like Changi Airport, Electrolux, NUS, and The Fullerton Hotel, ensuring high-quality results while maintaining long-term partnerships.

🔸 Known for innovative guerrilla filmmaking techniques, delivering bold, impactful visuals while pushing creative and technical boundaries.

Director of Production

🔸 Gained international media coverage and online recognition for large-scale beach art, capturing the attention of tourists and locals in Langkawi, with artworks featured on platforms such as Vulcan Post and The Sun Daily  .

🔸 Spearheaded multimedia projects and campaigns for notable clients such as Casio and the Langkawi Development Authority (LADA), contributing to the promotion and development of Langkawi as a prime destination.

🔸 Created intricate, ephemeral sand art on Langkawi’s beaches, with notable works like Oriental Fans, ranging from 20m to 30m in size, which required precision and creativity under tight time constraints due to changing tides.

🔸 Used non-polluting tools, such as rakes and nylon strings, to craft geometric designs, completing pieces within 2-3 hours before the tide reclaimed the sand.

🔸 Leveraged the art form to raise awareness of environmental issues, encouraging discussions around beach conservation, over-tourism, and pollution in Malaysia.

Beach Artist

Singapore Civil Defence Force

🔸 Awarded the Operational Excellence Award for outstanding leadership and decision-making in critical, high-pressure operations.

🔸 Commanded a team of over 100 personnel at Woodlands Fire Station, one of Singapore’s largest and most critical fire stations, demonstrating exceptional leadership at a young age.

🔸 Led the strategic response to large-scale operations, including a significant dormitory fire, overcoming immense logistical and tactical challenges to ensure the safety of the public.

🔸 Leveraged advanced SCDF firefighting technologies to enhance operational efficiency, setting new standards for safety and protocol adherence across the national force.

🔸 Developed strong strategic foresight and crisis management skills, applicable to complex, large-scale organisational challenges in both public and private sectors.

Fire & Rescue Officer - Rota Commander (Woodlands Fire Station)

AI Coaching & Strategic Implementation | ChatGPT Malaysia FB Community (36k Members) & AIHQ Founder

I am an entrepreneurial leader and AI specialist, focused on leveraging AI tools like ChatGPT to transform business operations and professional workflows. 

As the founder of AIHQ Training and Consultancy, I specialise in making AI tools like ChatGPT accessible and practical for businesses. I've engaged and trained over 8,000 professionals from companies such as ACCA, German Malaysian Institute, and Media Prima Bhd, helping them integrate AI to drive productivity and innovation. My insights have been widely recognised, with over 60,000 LinkedIn impressions in three months, and regular features on BFM 89.9 and The Star.

I founded the ChatGPT Malaysia Community, which has grown to 19,000+ members, and authored Malaysia's first guide on ChatGPT, "ChatGPT – A Guide for Introverts." My background also includes leading award-winning multimedia campaigns for high-profile clients like Changi Airport Group, HSBC, and Unilever.

Earlier in my career, I led emergency response teams at the Singapore Civil Defence Force, managing complex, high-pressure operations that refined my leadership and crisis management skills.

Now based in Kuala Lumpur, I am committed to helping businesses harness the potential of AI tools to achieve real-world results and stay competitive.

𝐂𝐚𝐧 𝐀𝐈 𝐫𝐞𝐩𝐥𝐚𝐜𝐞 𝐚𝐧 𝐞𝐧𝐭𝐢𝐫𝐞 𝐇𝐑 𝐝𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭?

That question came up more than once at the 𝐂𝐏𝐎 (𝐂𝐡𝐢𝐞𝐟 𝐏𝐞𝐨𝐩𝐥𝐞 𝐎𝐟𝐟𝐢𝐜𝐞𝐫) 𝐒𝐮𝐦𝐦𝐢𝐭 𝟐𝟎𝟐𝟓, organised by Star Media Group Berhad and The Leaders Council — where I had the honour of moderating the session: 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 & 𝐇𝐮𝐦𝐚𝐧𝐢𝐬𝐞𝐝 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐇𝐑 & 𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞 𝐀𝐠𝐢𝐥𝐢𝐭𝐲.

Running a lean, #AI-first business, my instinct is always: 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 → 𝐛𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 → 𝐟𝐫𝐞𝐞 𝐡𝐮𝐦𝐚𝐧𝐬 𝐟𝐨𝐫 𝐡𝐢𝐠𝐡𝐞𝐫-𝐯𝐚𝐥𝐮𝐞 𝐰𝐨𝐫𝐤.

But speaking with senior #HR leaders across industries reminded me: 𝐇𝐑 𝐜𝐚𝐧’𝐭 𝐛𝐞 “𝐀𝐈-𝐟𝐢𝐫𝐬𝐭” 𝐛𝐲 𝐝𝐞𝐟𝐚𝐮𝐥𝐭 — 𝐭𝐡𝐞𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐞 𝐩𝐞𝐨𝐩𝐥𝐞-𝐟𝐢𝐫𝐬𝐭, and must align with HQ direction, global playbooks, and culture.

Different worlds — both valid.

A few themes stood out:

💡 𝐀𝐈 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐢𝐬 𝐬𝐭𝐢𝐥𝐥 𝐞𝐚𝐫𝐥𝐲 — lots of pilots, lots of learning.
💡 𝐏𝐚𝐜𝐞 𝐨𝐟 𝐚𝐝𝐨𝐩𝐭𝐢𝐨𝐧 𝐢𝐬 𝐝𝐫𝐢𝐯𝐞𝐧 𝐛𝐲 𝐇𝐐, especially in MNCs.
💡 𝐇𝐑 𝐡𝐨𝐥𝐝𝐬 𝐭𝐫𝐮𝐬𝐭 & 𝐜𝐮𝐥𝐭𝐮𝐫𝐞, while modernising systems not built for agility.

And I have to acknowledge the audience — 𝐬𝐨 𝐦𝐚𝐧𝐲 𝐭𝐡𝐨𝐮𝐠𝐡𝐭𝐟𝐮𝐥, 𝐛𝐫𝐚𝐯𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 that pushed the conversation deeper.

The contrast between a fast “#AI-first” mindset and the grounded, people-centred reality of HR made the dialogue richer.

Huge thanks to Sri Thevi M, Debica Sigamani, and Khim Tan — I learnt a lot from each of you.

The future of HR won’t be one-size-fits-all.

But it will be a blend of:
✨ 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲
✨ 𝐡𝐮𝐦𝐚𝐧𝐢𝐭𝐲
✨ 𝐚𝐧𝐝 𝐜𝐨𝐮𝐫𝐚𝐠𝐞𝐨𝐮𝐬 𝐞𝐱𝐩𝐞𝐫𝐢𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧.

Pang Sern Yong ‎

AI Coaching & Strategic Implementation | ChatGPT Malaysia FB Community (50k Members) & AIHQ Founder

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𝐆𝐥𝐚𝐝 𝐭𝐨 𝐣𝐨𝐢𝐧 𝐓𝐚𝐥𝐞𝐧𝐭𝐂𝐨𝐫𝐩 𝐢𝐧 𝐊𝐮𝐚𝐧𝐭𝐚𝐧 𝐫𝐞𝐜𝐞𝐧𝐭𝐥𝐲 𝐚𝐬 𝐚 𝐬𝐩𝐞𝐚𝐤𝐞𝐫!

I was part of their 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 @ 𝐄𝐚𝐬𝐭 𝐂𝐨𝐚𝐬𝐭 engagement — a session with close to 𝟐𝟎𝟎 𝐬𝐢𝐠𝐧-𝐮𝐩𝐬, bringing together stakeholders across the region.

𝐊𝐞𝐲 𝐡𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬:

✨ 𝐌𝐎𝐔 𝐒𝐢𝐠𝐧𝐢𝐧𝐠 – Talent Corporation Malaysia Berhad (TalentCorp) x ECERDC
✨ 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐘𝐁 𝐓𝐮𝐚𝐧 𝐒𝐢𝐦 𝐂𝐡𝐨𝐧 𝐒𝐢𝐚𝐧𝐠, Exco Pahang for Consumer Affairs & Human Resources
✨ 𝐍𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐓𝐚𝐥𝐞𝐧𝐭 𝐀𝐠𝐞𝐧𝐝𝐚 sharing
✨ 𝐖𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐑𝐞𝐚𝐝𝐢𝐧𝐞𝐬𝐬 𝐒𝐮𝐫𝐯𝐞𝐲
✨ 𝐏𝐚𝐧𝐞𝐥 𝐃𝐢𝐬𝐜𝐮𝐬𝐬𝐢𝐨𝐧
✨ 𝐌𝐲 𝐬𝐞𝐬𝐬𝐢𝐨𝐧: 𝐌𝐲𝐌𝐚𝐡𝐢𝐫 𝐀𝐈 𝐒𝐤𝐢𝐥𝐥𝐬 𝐏𝐚𝐬𝐬𝐩𝐨𝐫𝐭 – 𝐌𝐢𝐧𝐢 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩, covering practical #AI implementations and adoption strategies.

I also had the chance to present a copy of my book, #ChatGPT: 𝐀 𝐆𝐮𝐢𝐝𝐞 𝐟𝐨𝐫 𝐈𝐧𝐭𝐫𝐨𝐯𝐞𝐫𝐭𝐬, to YB Sim.

And on a lighter note — I tried ikan patin tempoyak for the first time (no photos)… and I loved it. 

A proper Pahang experience.

One thing that stood out: people in the East Coast are 𝐚𝐥𝐫𝐞𝐚𝐝𝐲 𝐮𝐬𝐢𝐧𝐠 𝐀𝐈 for work — small town or big city doesn’t matter anymore.

A privilege to be part of the engagement,
and good to see these conversations happening beyond the Klang Valley.

𝐖𝐡𝐲 𝐚𝐫𝐞 𝐬𝐨 𝐦𝐚𝐧𝐲 𝐧𝐨𝐧–𝐀𝐈 𝐞𝐱𝐩𝐞𝐫𝐭𝐬 𝐠𝐢𝐯𝐢𝐧𝐠 𝐬𝐭𝐫𝐨𝐧𝐠 𝐀𝐈 𝐚𝐝𝐯𝐢𝐜𝐞?

This is something I notice a lot — and the 𝐦𝐢𝐬𝐜𝐨𝐧𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐬 and 𝐥𝐢𝐦𝐢𝐭𝐚𝐭𝐢𝐨𝐧𝐬 can be quite surprising.

Many who speak confidently about #AI:

– are 𝐧𝐨𝐭 𝐨𝐧 𝐭𝐡𝐞 𝐠𝐫𝐨𝐮𝐧𝐝
– 𝐝𝐨𝐧’𝐭 𝐩𝐫𝐚𝐜𝐭𝐢𝐬𝐞, 𝐛𝐮𝐢𝐥𝐝, 𝐨𝐫 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 AI
– are 𝐧𝐨𝐭 𝐮𝐩 𝐭𝐨 𝐝𝐚𝐭𝐞 with how quickly things shift
– only see 𝐨𝐧𝐞 𝐥𝐚𝐲𝐞𝐫, 𝐨𝐫 𝐚 𝐟𝐞𝐰 𝐥𝐚𝐲𝐞𝐫𝐬, of a much broader ecosystem
– and in many cases, all they really know is #ChatGPT, yet they speak as if that represents all of “AI”

And even 𝐈𝐓 𝐯𝐞𝐭𝐞𝐫𝐚𝐧𝐬 𝐰𝐢𝐭𝐡 𝐝𝐞𝐜𝐚𝐝𝐞𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 (from my interactions) can view AI through a narrow lens — because AI breaks many assumptions traditional IT was built on.

This is how we get advice like:

“AI can’t do that.”
“AI is still too early.”
“You need months of preparation.”
“Just use a prompt template.”

But when you actually practise AI daily —
building, testing, redesigning workflows, troubleshooting, solving real problems —
you see a very different picture.

The gap between 𝐀𝐈 𝐭𝐡𝐞𝐨𝐫𝐲 and 𝐀𝐈 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 is still huge.

𝐀𝐧𝐝 𝐭𝐡𝐚𝐭’𝐬 𝐰𝐡𝐲 𝐰𝐞 𝐧𝐞𝐞𝐝 𝐦𝐨𝐫𝐞 𝐠𝐫𝐨𝐮𝐧𝐝-𝐥𝐞𝐯𝐞𝐥 𝐩𝐞𝐫𝐬𝐩𝐞𝐜𝐭𝐢𝐯𝐞𝐬 — 𝐧𝐨𝐭 𝐦𝐨𝐫𝐞 𝐧𝐚𝐫𝐫𝐚𝐭𝐢𝐯𝐞𝐬.

Because better understanding leads to better decisions.

Does your AI trainer or expert really have 15–20 years of #AI experience?

Recently I’ve been seeing a lot of profiles claiming this.

But when you look deeper, the “15+ years” is actually in other industries — just written in a way that makes people 𝐩𝐞𝐫𝐜𝐞𝐢𝐯𝐞 it as deep #AI experience.

Example (paraphrased for LinkedIn):
" 𝐁𝐚𝐬𝐞𝐝 𝐨𝐧 “𝟏𝟓+ 𝐲𝐞𝐚𝐫𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠, 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲, 𝐫𝐞𝐧𝐞𝐰𝐚𝐛𝐥𝐞 𝐞𝐧𝐞𝐫𝐠𝐲, 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭… 𝐞𝐦𝐩𝐨𝐰𝐞𝐫𝐢𝐧𝐠 𝐭𝐞𝐚𝐦𝐬 𝐰𝐢𝐭𝐡 𝐆𝐞𝐧𝐀𝐈… 𝐟𝐮𝐭𝐮𝐫𝐞-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡…”

Sounds impressive. 

But none of that is 15 years in AI.

And just to be clear — 𝐆𝐞𝐧𝐀𝐈 𝐝𝐢𝐝𝐧’𝐭 𝐞𝐱𝐢𝐬𝐭 𝟏𝟓–𝟐𝟎 𝐲𝐞𝐚𝐫𝐬 𝐚𝐠𝐨.

The tech behind today’s LLMs only took off after 2017, and #ChatGPT launched publicly in 2022.

So unless you 𝐬𝐭𝐮𝐝𝐢𝐞𝐝 𝐀𝐈/𝐌𝐋, 𝐰𝐨𝐫𝐤𝐞𝐝 𝐢𝐧 𝐝𝐚𝐭𝐚 𝐬𝐜𝐢𝐞𝐧𝐜𝐞, 𝐨𝐫 𝐛𝐮𝐢𝐥𝐭 𝐌𝐋 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐛𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐡𝐲𝐩𝐞… you don’t have “20 years in AI.”

You have 20 years in something else + 1 year in AI.

⚠️ 𝐖𝐡𝐲 𝐓𝐡𝐢𝐬 𝐌𝐚𝐭𝐭𝐞𝐫𝐬

When companies fall for inflated profiles, they end up with:
🔸 shallow prompting workshops
🔸 zero strategic depth
🔸 weak implementation
🔸 money wasted on sessions that change nothing

In a field evolving this fast, 𝐜𝐫𝐞𝐝𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 — not inflated CVs.

💬 Are these exaggerated AI profiles getting out of hand?

𝐖𝐡𝐨 𝐢𝐬 Ts. Gerard P.?

If you’re in Malaysia’s tech ecosystem, you’ve probably come across him — and if you haven’t, you eventually will.

Ts. Gerard P. is the 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 𝐨𝐟 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐚𝐭 𝐏𝐈𝐊𝐎𝐌, and he’s the reason we (AIHQ) are now part of both PIKOM, The National Tech Association of Malaysia and GBS Malaysia.

He was also the 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐨𝐫 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐆𝐁𝐒 𝐀𝐒𝐄𝐀𝐍 𝐒𝐮𝐦𝐦𝐢𝐭, and if you’ve seen the scale of that event, you’ll know it takes a very capable person to pull the ecosystem together like that.

But beyond all the roles and titles — Gerard is someone with 𝐡𝐞𝐚𝐫𝐭.

He has real 𝐩𝐚𝐬𝐬𝐢𝐨𝐧 for the industry,
for strengthening collaborations,
and equally for music.

And if you didn’t know — he’s an 𝐨𝐮𝐭𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐠𝐮𝐢𝐭𝐚𝐫𝐢𝐬𝐭.

He performed at Studio10’Experience,
and most recently at the GBS Got Talent segment during the GBS Awards.

For those who want to catch him live —
he’ll be performing again at:

🎸 𝐒𝐂𝐇𝐎𝐎𝐋 𝐎𝐅 𝐑𝐎𝐂𝐊: 𝐂𝐡𝐚𝐩𝐭𝐞𝐫 𝟐 – 𝐓𝐡𝐞 𝐒𝐭𝐮𝐝𝐢𝐨𝟏𝟎 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
🗓 13 Dec 2025 (Sat), 8PM
📍 DuaKL, Medan Damansara
🎟 Tickets: RM80 (incl. 1 house drink)
🔗 https://lnkd.in/gc4aKXv7

Part proceeds go towards music education for children — another reflection of his heart for the community.

If you’ve only seen Ts. Gerard P. in meetings or industry events, you haven’t seen the other half of who he is.

Come support.

You’ll understand exactly what I mean.

“𝐏𝐚𝐧𝐠, 𝐚𝐫𝐞𝐧’𝐭 𝐲𝐨𝐮 𝐭𝐢𝐫𝐞𝐝 𝐨𝐟 𝐭𝐚𝐥𝐤𝐢𝐧𝐠 𝐚𝐛𝐨𝐮𝐭 𝐀𝐈?”

Someone asked me this recently.

The funny thing is — I’m not talking about AI for fun, hype, or to “be in trend.”

I talk about #AI because 𝐭𝐡𝐞 𝐜𝐨𝐧𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞𝐬 𝐨𝐟 𝐢𝐠𝐧𝐨𝐫𝐢𝐧𝐠 𝐢𝐭 𝐚𝐫𝐞 𝐯𝐞𝐫𝐲 𝐫𝐞𝐚𝐥.

People think AI is a topic.

It’s not.

It’s 𝐚 𝐰𝐨𝐫𝐤 𝐜𝐡𝐚𝐧𝐠𝐞𝐫.

Every conversation I have with organisations ends up being about:

– workflows
– processes
– manpower gaps
– wasted steps
– customer delays
– staff burnout
– outdated systems
– real productivity losses

AI just happens to be 𝐭𝐡𝐞 𝐭𝐨𝐨𝐥 𝐭𝐡𝐚𝐭 𝐟𝐢𝐱𝐞𝐬 𝐭𝐡𝐞𝐬𝐞 𝐭𝐡𝐢𝐧𝐠𝐬.

So no — I’m not tired.

Because every time someone misunderstands AI, delays AI, or treats AI like a side hobby, 𝐭𝐡𝐞 𝐨𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧 𝐬𝐮𝐟𝐟𝐞𝐫𝐬 𝐪𝐮𝐢𝐞𝐭𝐥𝐲.

If talking about AI helps even one team avoid years of inefficiency, then 𝐈’𝐥𝐥 𝐤𝐞𝐞𝐩 𝐭𝐚𝐥𝐤𝐢𝐧𝐠.

Not because I want to — but because 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐢𝐬𝐧’𝐭 𝐬𝐥𝐨𝐰𝐢𝐧𝐠 𝐝𝐨𝐰𝐧.

𝐀 𝐥𝐨𝐭 𝐨𝐟 𝐩𝐞𝐨𝐩𝐥𝐞 𝐬𝐭𝐢𝐥𝐥 𝐝𝐨𝐧’𝐭 𝐬𝐞𝐞 𝐀𝐈 𝐜𝐨𝐦𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞𝐢𝐫 𝐣𝐨𝐛𝐬 𝐲𝐞𝐭.

Not because they’re careless, but because 𝐀𝐈 𝐜𝐡𝐚𝐧𝐠𝐞𝐬 𝐰𝐨𝐫𝐤 𝐪𝐮𝐢𝐞𝐭𝐥𝐲.

It doesn’t arrive dramatically. 

It appears as:
– a new feature,
– a small automation,
– one fewer manual step,
– a workflow that suddenly moves faster.

Individually, these changes look harmless.

Collectively, they reshape how a job functions.

Often, the tasks evolve long before the role does.

That’s why many don’t notice it.

#AI doesn’t transform work in one big moment — it does it through many small adjustments.

At the same time, a lot of people feel “prepared” because they’ve collected:

– 5 workshop certificates,
– badges,
– US/Europe-branded credentials,
– countless talks and webinars.

But these don’t always reflect how much their day-to-day work has already shifted.

AI is already here — not as a sudden threat, but as a series of quiet changes that accumulate over time.

Most people aren’t behind.

They just haven’t realised how much their work has already evolved.

𝐖𝐡𝐚𝐭 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐝𝐨𝐢𝐧𝐠 𝐧𝐞𝐱𝐭 𝐰𝐞𝐞𝐤?

𝐈’𝐥𝐥 𝐛𝐞 𝐰𝐢𝐭𝐡 𝟐𝟎𝟎 𝐬𝐞𝐜𝐫𝐞𝐭𝐚𝐫𝐢𝐞𝐬 𝐚𝐧𝐝 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐨𝐫𝐬 at the Super Secretaries & Administrators Conference 2025 (SSAC25).

Held on 𝟑𝐫𝐝–𝟒𝐭𝐡 𝐃𝐞𝐜𝐞𝐦𝐛𝐞𝐫 at 𝐈𝐦𝐩𝐞𝐫𝐢𝐚𝐥 𝐋𝐞𝐱𝐢𝐬 𝐊𝐋, I’ll be running a #ChatGPT 𝐂𝐫𝐚𝐬𝐡 𝐂𝐨𝐮𝐫𝐬𝐞 — simple, practical, and focused on real daily work.

This group handles the coordination, documentation, scheduling, and follow-ups that keep organisations moving — so even small digital improvements can make their workload lighter.

I’m also glad to be part of a 𝐝𝐢𝐯𝐞𝐫𝐬𝐞 𝐬𝐩𝐞𝐚𝐤𝐞𝐫 𝐥𝐢𝐧𝐞𝐮𝐩, covering communication, wellbeing, leadership, and change.

𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐊𝐋𝐆𝐑𝐄𝐄𝐍𝐒 for the invitation.

Looking forward to making the session practical and useful.

“𝐖𝐞 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐨𝐛𝐥𝐢𝐠𝐞𝐝 𝐭𝐨 𝐡𝐞𝐥𝐩 𝐭𝐡𝐞𝐦 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐰𝐢𝐭𝐡 𝐀𝐈.”

This came up during a recent discussion with a few people working in the #AI space.

And honestly… it’s true.

Some SMEs are extremely stubborn about AI:

– 𝐰𝐚𝐧𝐭 𝐜𝐡𝐞𝐚𝐩, 𝐛𝐚𝐫𝐠𝐚𝐢𝐧 𝐥𝐞𝐯𝐞𝐥 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧
– 𝐨𝐧𝐥𝐲 𝐰𝐚𝐧𝐭 𝐟𝐫𝐞𝐞 / 𝐥𝐨𝐰-𝐜𝐨𝐬𝐭 𝐭𝐨𝐨𝐥𝐬
– 𝐜𝐡𝐨𝐨𝐬𝐞 “𝐟𝐫𝐢𝐞𝐧𝐝𝐬” 𝐚𝐬 𝐯𝐞𝐧𝐝𝐨𝐫𝐬 𝐫𝐞𝐠𝐚𝐫𝐝𝐥𝐞𝐬𝐬 𝐨𝐟 𝐬𝐤𝐢𝐥𝐥
– 𝐫𝐞𝐟𝐮𝐬𝐞 𝐭𝐨 𝐢𝐧𝐯𝐞𝐬𝐭 𝐢𝐧 𝐩𝐞𝐨𝐩𝐥𝐞 𝐨𝐫 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲

Then they wonder why nothing moves.

AI transformation is not magic.

It’s decisions, investment, and willingness to change how work is done.

But some SMEs only react when they’re already almost drowning — systems breaking, manpower stretched, competitors ahead — then suddenly the urgency appears.

You can’t drag a company into transformation.

If they’re not ready, they’re not ready.

And that’s the uncomfortable truth.

𝐓𝐡𝐢𝐬 𝐰𝐞𝐞𝐤𝐞𝐧𝐝, 𝐈’𝐦 𝐚𝐭 𝐭𝐡𝐞 𝐆𝐞𝐨𝐫𝐠𝐞𝐭𝐨𝐰𝐧 𝐋𝐢𝐭𝐞𝐫𝐚𝐫𝐲 𝐅𝐞𝐬𝐭𝐢𝐯𝐚𝐥 — 𝐚𝐧𝐝 𝐈’𝐦 𝐞𝐱𝐜𝐢𝐭𝐞𝐝.

Books weren’t a big part of my life growing up — I only started reading seriously in adulthood.

And every stage of my life, I ended up reading different things.

When things were tough, I read 𝐟𝐢𝐜𝐭𝐢𝐨𝐧.

Now I read more 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 and non-fiction.

In a world of short-form content, it’s nice to slow down and 𝐛𝐚𝐬𝐤 𝐢𝐧 𝐭𝐡𝐞 𝐩𝐨𝐰𝐞𝐫 𝐨𝐟 𝐰𝐨𝐫𝐝𝐬 for a while.

#GTLF is one of the more established festivals in the region, and it’s good to just be around people who genuinely enjoy books.

A simple break from the usual routine.

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