Parker Chase-Corwin's Linkedin Analytics

Most SaaS leaders think they have a customer success strategy.
 They onboard. They engage. They react when customers churn. But in 2025, reaction isn’t a strategy. If you want to reduce churn, increase renewals, and maximize recurring revenue, a proactive customer management approach is your unfair advantage. 🚀 It improves retention (before customers even think about leaving)
 🚀 It drives double-digit increases in renewals and expansion
 🚀 It turns customer success from a cost center into a revenue driver And I know what works—because I’ve spent 20+ years building high-performing customer success programs—from early-stage startups to Fortune 50 giants. I recently helped a client go from 62% cancellation rate to <10% in under six months. I helped another client improve their renewals by 50% in their first year. I’ve seen what makes CS teams thrive… and what makes them fail. Most companies are stuck in reactive, inefficient customer management cycles that bleed revenue. That’s where I come in. I assess your entire customer journey—from onboarding to renewals—to uncover the gaps that are costing you growth. Then, I help you build a scalable, repeatable system that drives long-term retention and revenue. Here’s how I help SaaS leaders: ✅ Customer Success Optimization – Cut churn and turn customers into long-term advocates
 ✅ Revenue Growth Strategy – Build retention and renewal systems that drive real impact
 ✅ Scalable Success Programs – Align your team, processes, and metrics to support sustainable growth Because customer success shouldn’t just “support” revenue. It should drive it. If you’re ready to stop losing customers (and profits) to poor retention strategies, let’s talk. 📩 DM me “Retention” and I’ll send you a free resource to kick things off.