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You didn’t start your business to become its employee. But now? You’re the marketer, the client handler, the tech support, the scheduler... You’re spinning the wheels, but it still feels like something’s slipping. The 3 a.m anxiety about missed follow-ups. The mental tabs left open after every client call. The tasks, the tools, the team... You're already halfway to burnout and still expected to "stay organized". For every fire? You’re the extinguisher. And no matter how hard you work, the to-do list keeps growing, while your growth? Slows down. That’s the cost of doing everything yourself. Let’s be honest — doing it all isn’t sustainable. And that's where I come in.... I'm Pascaline, a results-driven and Strategic Virtual Assistant and Customer Support Specialist who helps businesses stay organized, responsive, and efficient and help overwhelmed business owners and founders breathe again by handling the details that drain your time and energy. I don’t just “assist.” I step in like a second brain — find and fix what’s leaking your time, rebuild what’s breaking your focus, and turn your operations into a profit machine. Over the past 3 years, I’ve successfully handled 2,000+ inquiries, built internal SOPs from scratch, scheduled 500+ meetings, and optimized customer systems with 95%+ response accuracy — not to “tick boxes”… but to drive outcomes. What I do: 🔹 System & Ops Audits — so you stop bleeding efficiency 🔹 Inbox & Calendar Management — so nothing slips through the cracks 🔹 Customer Support & Ticket Handling — so your clients feel heard. 🔹 Workflow Design — so you do less & earn more 🔹 Executive & Personal Support — so your life runs smoother, too I combine systems thinking with real human understanding. That means I don’t offer a one-size-fits-all solutions. I build processes tailored to how you work best, without the overwhelm. Because a VA who just “does tasks” won’t help you scale. You need someone who thinks with you. What sets me apart? I think like a partner, not a task-taker. I anticipate. I spot bottlenecks and remove them before you even notice. I turn messy operations into clean, repeatable systems that save time and deliver results. This isn’t just virtual assistance. This is strategic support designed to help you move faster with clarity and becomes more productive. If you need a reliable, proactive partner who actually gets it and will show up every day with precision, care, and competence — you're in the right place. Send me a message. Let ’s make your work life feel 10x lighter — starting today.
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