JPMorgan Chase & Co.

Product, Transformation & Agility Global Technology

Strategy & Transformation Global Technology Infrastructure

Change Management Consultant

Allianz Global Corporate & Specialty (AGCS)

Responsible for enabling and accelerating change to improve the business outcomes of a portfolio of business transformations. Portfolio included process redesign, organizational restructuring, offshoring and a $100MM end-to-end legacy system replacement (policy admin, billing, claims); IT cost savings 50% after full PEGA-based IT  landscape implementation.

Change Management Lead, Organization & Business Transformation

Guardian Life

Cross-enterprise responsibility for digital strategy: a new corporate initiative to reinvigorate the Guardian brand in support of growing the individual life and disability business and leveraging Guardian’s strong position in Group insurance.

Head Digital & Interactive Marketing

Recruited to lead the global unification of the AIG brand.  Articulated AIG’s global brand strategy, promoting clarity across business lines and insuring adoption of the AIG brand by global business leaders.  Championed a service-minded approach to solving internal clients’ brand and creative challenges - helping them deliver on their business strategies while maintaining fidelity to the AIG brand.  Integrally involved in crisis management communications strategy; provided ongoing stewardship for the AIG brand during much-publicized corporate restructuring.

Global Brand Director

AXA Financial

Chief architect of AXA’s brand strategy in the U.S. including digital, advertising and corporate sports sponsorship efforts for B2B and B2C markets.  Managed advertising and media agency relationships including fee structure, creative output, effectiveness tracking, media innovations and placement and brand management for general and multicultural markets.

Head of Brand Management & Advertising

Oxford Health Plans

Directed regional marketing team that developed, implemented and monitored marketing plans for three lines of business (Commercial Insurance including small business, Medicare and Medicaid) with multiple distribution channels and internal business clients (broker, direct sales, small business, executive accounts, employer services).   Reported to Regional CEO of $4 billion health insurance carrier and Corporate Director of Acquisition Marketing.

Regional Marketing Director

YAR Communications

Led showcase AT&T International Consumer Long Distance account during calling plan rate wars.  Segments: Middle East, Western and Eastern Europe.  Products: True Reach International, True Choice Calling Card, True Rewards and USA Direct.  $22 million advertising budget.  Sixteen multicultural markets.

Director of Client Services

As a Transformation Leader at JPMorgan Chase, I apply my 20+ years of global business experience to lead complex and large-scale organizational change initiatives that deliver tangible results and financial performance. I am a certified executive coach, change management professional, and practitioner of large scale scrum, with a background in marketing, brand, and digital functions.

I am passionate about culture and the people side of change, and I specialize in agile, technology, restructuring, offshoring, process redesign, employee brand engagement, and cultural integration projects. I partner with C-suite leaders and senior teams to provide strategic advice, executive influence, and hands-on support for business and brand transformations. I speak the language of business and make the complex simple.

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