Organization Innovations

Home Improvement contractors positioned to finish specific jobs within a construction project which may include …
	Assessed existing storage units in residential properties for removal and custom-built new installation. 
	Worked directly with the client to custom design home amenities. 
	Sales, estimating, generating proposals, project management, and marketing.

Contractor/Consultant

Restaurant Operations

Seasonal management of high-volume restaurants including management of more than forty seasonal employees. Led all daily-weekly-monthly functions of operation, including hiring, training, scheduling all staff; inventory, ordering, and payment of supplies; payroll, accounts receivable, accounts payable; cost control, and most importantly – customer satisfaction.
	Consistently exceeded sales goals while controlling food, beverage, and labor costs below thresholds. 
	Directed financial analysis of expenses and projections of revenues.
	Managed and synchronized the workforce of a fast-paced restaurant while troubleshooting all issues.
	Provide exceptional customer service to restaurant guests

Manager

UNITELCO, SA

Facilitated and oversaw expansion of operations of the Unitelco Group to Panama. 
   
	Key focal point coordinator of Unitelco’s customers, staff and consultants, directors, and overseas offices.
	Managed accounts receivable – accounts payable for multi-million-dollar projects.
	Enabled Unitelco to deliver superior services and products to end customer community.
	Coordinated complex logistics functions for multi-million-dollar projects.

General Manager

UNITELCO HK

Oversaw operations of the Unitelco Hong Kong headquarters office and Unitelco operations throughout China.   
	Key focal point coordinator of Unitelco’s customers, staff and consultants, directors, and overseas offices.
	Managed accounts receivable – accounts payable for multi-million-dollar projects.
	Enabled Unitelco to deliver superior services and products to end customer community.
	Coordinated complex logistics functions for multi-million-dollar projects.

Asia Regional Manager

Kwik Business Solutions

Controlled operations and sales of cellular products and services for seven retail stores.  
	Authorized supply chain management of all product inventories for the organization.
	Amassed and audited data on all services and product sales to report to executive management. 
	Analyzed KPI’s to identify opportunities to control costs and reduce expenses
	Developed a top producing team through coaching and motivating staff to exceed goals.

Controller - Operations Manager

First Central Mortgage Inc

Accountable for driving success in the origination of new loan applications, while providing exceptional client support throughout loan processing to loan settlement.
	Managed the borrowing experience from application and credit underwriting to closing the loan.
	Analyzed finances of prospective borrowers and provided qualified loan options. 
	Hired, trained and supported a telemarketing staff of 15 personnel. 
	Mentored and coached employees for productive business performance and business goals.

Residential Loan Officer, Telemarketing Manager

MBA - Organizational Leadership, 2020.
MBA - Finance, 2018. 
summa cum laude graduate from Wilmington University with a Bachelor of Science in Finance, May 2017. Operations & Finance Management, Client Service professional with expertise in driving results for complex and diverse business operations while maintaining exceptional leadership, client service and proficiency at interfacing across the organization at all levels. 

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