Mortgage 1st Ltd

Define and execute growth plans for Mortgage 1st.
Coordinate & execute sales/marketing programs across the Intermediary industry and wider community.
Optimise marketing opportunities and increase brand awareness.

Head of Partnerships

Proportunity

Head of Intermediary Partnerships

The Money Group Limited

Managing Director of The Money Group, Mortgage Club

Managing Director

Mansfield Building Society

Head of Intermediary Sales at the Mansfield Building Society.  A Key relationship builder with Network/Club and Broker partners across England & Wales.

National Development Manager

Future Williams & Glyn Team - RBS

Managing a Private Banking Portfolio of 400 customers and working closely with the RBS Commercial & Corporate Teams.

Senior Private Banking Manager

Responsibilities include high quality customer service, portfolio management, personal finance and product delivery according to client needs and requirements.  Client retention is a key requirement, as well as sourcing new to bank clients through referrals and networking.
A fast paced and demanding working environment, where fulfilment of compliance and customer expectations are critical.

Relationship Manager

Responsibilities included providing customer product solutions via face to face financial reviews.   I would also actively call customers to generate and promote product review discussions.

Customer Advisor

Direct Line Group

Responsibilities included inbound telephony car/home insurance sales, customer service, product retention, staff support and academy trainer.

Sales Representative

Inghams

Managing holiday representatives to deliver fantastic customer service and overall holiday experience in the Salzburgerland & Tirolean provinces of Austria.
13 direct reports , staff appraisals, hotel evaluations, recruitment and staff development & training.

Resort and Area Manager

TUI Group

Managing a high profile Ski/Lakes and mountains resort.
Responsibilities ranged from customer care visits to arranging welcome meetings and supplying resort and area information.

Resort Manager

Scarborough Athletic Football Club

Signed for Scarborough Fc in June 1994 and went on to represent youth and reserve teams before making my full debut for the first team in 1995.  In 1996 I declined a contract extension with Scarborough and offers from other clubs.

Profesional footballer

A highly experienced & authentic leader with a demonstrated history of success across 20 years in the financial services industry. 

Skilled in Sales, Strategy, People Management, Relationship Management, Training and Team Building.

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